Recruitment Efforts Related to Aquatic Programs

While PFR recruits qualified individuals through its on-line recruitment platform, several additional methods are used to promote employment opportunities and reach out to interested applicants, particularly individuals who face barriers in applying for jobs with the City. PFR experiences natural attrition and hires approximately 1,800 new recreation workers each year. Recreation workers are part of the City's unionized workforce and as such, the hiring and scheduling process is guided by the Collective Agreement with Local 79. In an average year, there are a minor number of programs that may be combined with other programs or cancelled, primarily due to facility closures and insufficient registration, or because of staff illness/last minute scheduling changes where a qualified/certified replacement staff cannot be located. In these cases, when a program is consolidated or cancelled, customer notification includes providing alternate program times and locations and assistance is offered in transferring registrations to other classes, with as much notice as is possible.