2019 Second Quarter Status Report on Audit Recommendations: Opening Doors to Stable Housing

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The decision

2019-10-16 · Economic and Community Development Committee · adopted

As filed

The Economic and Community Development Committee: 1. Received the report (October 2, 2019) from the General Manager, Shelter, Support and Housing Administration for information.

On the agenda

As the city filed it

The Auditor General's report Opening Doors to Stable Housing: An Effective Waiting List and Reduced Vacancy Rates Will Help More People Access Housing was adopted by City Council on July 16, 2019, along with 34 recommendations for the Shelter, Support and Housing Administration (SSHA) division. As detailed in the Management Response, SSHA agreed with and is working towards the advancement of all recommendations. This

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report responds to City Council's request that SSHA report quarterly to City Council through the Economic and Community Development Committee, with information on service improvements and modernization initiatives made to the centralized waiting list, accuracy of waiting list data, an update on vacant units, the status of implementation of the new choice-based model, as well as progress made on the recommendations outlined by the Auditor General (Appendix A).

Staff recommended

The General Manager, Shelter, Support and Housing Administration, recommends that: 1. Economic and Community Development Committee receive this report for information.

On the record

The item as the City filed it