ModernTO - Enabling a Flexible and Mobile Workplace

Modern workspaces focus on open space concepts, unassigned workstations (i.e. choice of workspace), collaborative spaces, mobile technology, fewer dedicated offices, and flexible workplace policies that provide staff the ability to choose a work environment most suitable to the circumstances at hand. In addition to the proposed optimization of the physical office environment, the successful implementation of ModernTO will require a strategic plan to update traditional City policies and technologies, in order to enable a mobile and flexible workplace, which includes: 1. Developing policies and practices for flexible and remote work arrangements; 2. Providing staff with appropriate tools and technology to work and stay connected from a variety of locations; and 3. Ensuring that primary office buildings have adequate co-working spaces and technology to support a mobile workforce and flexible workplace. The implementation of modern workplace policies and technologies provides a number of non-real estate related benefits, including but not limited to: - Improved productivity, job satisfaction and employee engagement; Talent attraction and retention via modern spaces, policies and with appropriate tools and technology; - Environmental benefits (reduction of Greenhouse Gas emissions, reduction in paper consumption and less traffic congestion); - Service delivery improvements (employees are more connected, engaged and efficient); - Health and safety benefits via ergonomic furniture, natural lighting, sit-stand workstations, etc.; and - Promotes work-life balance for employees. Alignment of key business areas, including but not limited to Corporate Real Estate Management, People and Equity, and Information and Technology will be paramount in the successful implementation of the ModernTO initiative.

City Council direct the Chief Technology Officer, Information and Technology to work with the agencies and corporations listed in Recommendation 1 to provide a shared services model for Information and Technology requirements related to their office functions to improve overall municipal efficiencies, standards and cost savings.