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General Government and Licensing Committee · 2019-06-24 · 2019.GL6.12

The filed record

Insurance Claim Trends Against the City of Toronto and Mitigation Measures to Reduce Claims

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The decision

2019-07-16 · Toronto City Council · adopted

As filed

City Council on July 16, 17 and 18, 2019, adopted the following: 1. City Council request the Ombudsman to review the City of Toronto's process for public claims for damage due to the escape of water from the City's sewage system, including basement flooding, and to conduct an investigation into this process, if warranted.

On the agenda

As the city filed it

The purpose of this report is to respond to a request made by the General Government and Licensing Committee at its March 5, 2019 meeting that the Chief Financial Officer and Treasurer, in consultation with the Executive Director, Corporate Finance, the Chief Purchasing Officer, and the City Solicitor, report back to the General Government and Licensing Committee at its meeting on June 24, 2019 with the following information: a.

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a breakdown of claim trends against the City of Toronto, the amount of money that has been paid out on claims, and mitigating measures that are being taken by the City to reduce the total number of claims; b. details regarding aggregate claims, particularly those related to basement flooding; and c. details regarding aggregate claims, particularly those on other related incidents.

Staff recommended

The Chief Financial Officer and Treasurer recommends that: 1. The General Government and Licensing Committee receive this report for information.

Considered

  • 2019-06-24 · General Government and Licensing Committee · amended

    Decision as filed

    The General Government and Licensing Committee recommends that: 1. City Council request the Ombudsman to review the City of Toronto's process for public claims for damage due to the escape of water from the City's sewage system, including basement flooding, and to conduct an investigation into this process, if warranted.

    Clerk’s note

    The General Government and Licensing Committee: 1. Requested the Chief Financial Officer and Treasurer to review the City of Toronto's website and communications to ensure that: a. the process and criteria for making claims are clear; and b. the percentage of claims that are paid and denied is provided.

  • 2019-07-16 · Toronto City Council · adopted

On the record

The item as the City filed it

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