Part 2 of the Audit of Emergency Shelters: Lessons Learned from Hotel Operations - Update

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The decision

2022-07-19 · Toronto City Council · amended

As filed

City Council on July 19, 20, 21 and 22, 2022, adopted the following: 1. City Council direct the City Solicitor to report on the outcome of the confidential instructions issued to staff on Item 2022.AU12.2 to City Council. 2. City Council direct that Confidential Attachment 1 to the report (June 24, 2022) from the City Solicitor and the Acting General Manager, Shelter, Support, and Housing Administration remain confidential in its entirety, as it contains advice that is subject to litigation and solicitor-client privilege.

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Confidential Attachment 1 to the report (June 24, 2022) from the City Solicitor and the Acting General Manager, Shelter, Support, and Housing Administration remains confidential in its entirety in accordance with the provisions of the City of Toronto Act, 2006, as it contains advice that is subject to litigation and solicitor-client privilege.

On the agenda

As the city filed it

This report is in response to a direction from the Audit Committee to the General Manager, Shelter, Support and Housing Administration and the City Solicitor to report back to the July 11, 2022 meeting of the Audit Committee on further progress of recovery of all charges that are not in accordance with the terms of the contract, such report to also include the terms and conditions of the agreements and how they work. Shelter, Support and Housing Administration (SSHA) appreciates and welcomes the findings of the Auditor General (AG).

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The City of Toronto implemented the most comprehensive response to the COVID-19 pandemic for people experiencing homelessness in Canada. SSHA moved quickly in 2020 to open 48 new temporary shelter sites to provide additional space for physical distancing, avert potential outbreaks in shelters, save lives and minimize the spread of COVID-19 in shelters and the community. SSHA is deeply proud of our frontline staff and community partners for their ongoing efforts to protect people experiencing homelessness in Toronto. This unprecedented and significant expansion of the emergency shelter system required new approaches and rapid responses to emerging and urgent issues as they arose to ensure critical frontline operations were maintained. Learning from those experiences will continue to inform SSHA's approach to ongoing continuous improvement in service delivery and oversight. SSHA supports the recommendations from the AG and sees this review as an opportunity for ongoing continuous service improvement, as well as an opportunity to review and strengthen processes.

Staff recommended

The City Solicitor and the Acting General Manager, Shelter, Support and Housing Administration recommends that: 1. City Council direct that the confidential information contained in Confidential Attachment 1 remain confidential in its entirety, as it contains advice which is subject to litigation and solicitor-client privilege.

Considered

2022-07-11 · Audit Committee · forwarded without recommendation
Decision as filed
The Audit Committee submits the Item to City Council without recommendation.
2022-07-19 · Toronto City Council · amended

On the record

The item as the City filed it

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