The Public GalleryToronto

←General Government and Licensing Committee · 2022-06-07 · 2022.GL31.11

The filed record

311 Toronto Annual Report - 2021

The Public Gallery wrote no story on this item. What follows is the city’s own record of what happened to it, as filed: nothing on this page is summarised or scored by us.

The decision

2022-06-15 · Toronto City Council · amended

As filed

City Council on June 15 and 16, 2022, adopted the following: 1. City Council request the City Manager to work with all City Divisions to adjust 311 Toronto's response process to ensure that 311 Toronto is made aware of the conditions under which their service request tickets are closed.

The vote

Adopt Item as Amended · Carried, 19-0

For (19)Anthony Perruzza, Brad Bradford, Frances Nunziata, Gord Perks, James Pasternak, Jaye Robinson, Jennifer McKelvie, Joe Mihevc, John Filion, Josh Matlow, Mark Grimes, Mike Colle, Mike Layton, Nick Mantas, Paul Ainslie, Paula Fletcher, Robin Buxton Potts, Shelley Carroll, Stephen Holyday
Absent (6)Ana Bailão, Cynthia Lai, Denzil Minnan-Wong, Gary Crawford, John Tory, Michael Thompson
The whole record, all 25 members

Every name opens that member’s record.

On the agenda

As the city filed it

City Council, at its meeting on September 30, 2020, requested the Director, 311 Toronto, to provide information on trending issues received via 311 Toronto (311) on a yearly basis. The purpose of this report is to provide an understanding of 311's services and trends received for the year of 2021 in order to better inform Members of Council and the residents of Toronto about the services and operations provided by 311 Toronto and City divisions.

Staff recommended

The Director, 311 Toronto recommends that: 1. The General Government and Licensing Committee receive this report for information.

Considered

On the record

The item as the City filed it

More from this meeting

The whole meeting