Ombudsman Toronto Report: An Investigation into Toronto Community Housing Corporation's Tenant Human Rights Complaints Process

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The decision

2023-10-11 · Toronto City Council · amended

As filed

City Council on October 11 and 12, 2023, adopted the following: 1. City Council amend Toronto Municipal Code Chapter 3, Accountability Officers, to require the Ombudsman Toronto to notify the board of a City-controlled corporation or local board (restricted definition) before commencing an investigation in relation to the corporation or local board and such notification may be made to the Chief Executive Officer, or other appropriate official, to provide the required notice to the board.

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2. City Council amend Toronto Municipal Code Chapter 3, Accountability Officers, to require the Ombudsman Toronto to inform the board of a City-controlled corporation or local board (restricted definition) of the results of the investigation prior to reporting to City Council and include the response/decision from the board as part of the report to City Council. 3. City Council request the Ombudsman to follow up with the Board of Toronto Community Housing to discuss the report (June 9, 2023), headed Ombudsman Toronto Investigation Report: An Investigation into Toronto Community Housing Corporation's Tenant Human Rights Complaints Process, and the letter (October 5, 2023) from Adele Imrie, Board Chair and Tom Hunter, Interim President & Chief Executive Officer, Toronto Community Housing Corporation. 4. City Council request the City Manager to review and report to the Economic and Community Development Committee on whether or not the Housing Secretariat has adequate resources to advise an assist on transfer requests related to human rights complaints.

On the agenda

As the city filed it

Pursuant to Section 170(2) of the City of Toronto Act, 2006, the Ombudsman has concluded the report about its Investigation into Toronto Community Housing Corporation's Tenant Human Rights Complaints Process. We hereby table with City Council for its June 14, 2023 session the Investigation Report, dated June 9, 2023.

Staff recommended

The Ombudsman recommends that: 1. City Council receive this report for information.

On the record

The item as the City filed it

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