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←Service Excellence Committee · 2024-09-06 · 2024.SE5.1

The filed record

City Boulevard Tree Removal and Replacement Process

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The decision

2024-09-06 · Service Excellence Committee · referred

As filed

The Service Excellence Committee: 1. Referred the item to the General Manager, Parks, Forestry and Recreation and requested that it be addressed in a presentation anticipated from the Division to the Service Excellence Committee.

On the agenda

As the city filed it

I am writing to express my concern regarding the lengthy process involved in removing a dead tree from a city boulevard and replacing it with a new one. My understanding of the current process requires six visits, as follows: Inspection: City staff inspect the tree to determine if it requires removal. Branch Removal: Staff remove the tree branches. Trunk Removal: Staff remove the tree trunk. Stump Removal: Staff remove the tree stump.

Show the rest of As the city filed it, 970 more characters as filed

Root Removal: Staff remove the tree roots. Tree Planting: Staff plant a new tree. This multi-step process can take up to two years to complete. I believe this timeline is excessive and negatively impacts the aesthetic and environmental value of our neighbourhoods. I propose streamlining this process to involve only two visits: Inspection and Assessment: City would inspect the tree and determine if removal is necessary. If so, they would assess the overall condition of the boulevard and identify the type of tree suitable for replacement. Removal, Root Removal, and Planting: In a single visit, staff would remove the dead tree, including its roots, and immediately plant a new tree. By consolidating these steps, the city can significantly reduce the time required to replace dead trees and improve the overall appearance of our boulevards. I would appreciate the committee's attention to this matter and would welcome the opportunity to discuss this issue further.

Staff recommended

Councillor Paul Ainslie recommends that: 1. The Executive Committee request the Interim Executive Director, Customer Experience Division, in consultation with the General Manager, Parks, Forestry and Recreation, to report to the November 25, 2024, meeting of the Service Excellence Committee with 311 data on service requests for removal and replacement of dead trees from City boulevards, such report to include information about timing from request submitted to removal of trees.

    On the record

    The item as the City filed it

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