The filed record
Emergency Response on the TTC - Update
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The decision
2025-12-02 · Economic and Community Development Committee · adopted
As filed
The Economic and Community Development Committee: 1. Received the report (November 18, 2025) from the Executive Director, Social Development for information.
On the agenda
As the city filed it
At its October 2025 meeting, Toronto City Council requested information about emergency response activity on the Toronto Transit Commission (TTC). Specifically, City Council requested data on: - the total number of emergency calls related to TTC stations and vehicles, - the proportion of calls that could have been addressed by the Toronto Community Crisis Service (TCCS), - and the proportion of calls that required police or TTC Special Constables.
Show the rest of As the city filed it, 685 more characters as filed
This report responds to that request and outlines emergency response activity across the TTC system in 2025. It examines calls attended by the Toronto Police Service (TPS) and TTC Special Constables, with a focus on incidents aligned with the crisis service mandate. It also incorporates TTC safety and wellbeing data to present a more comprehensive picture of crisis response on the TTC. While available data do not fully capture potential demand for TCCS within the TTC, the crisis service on transit pilot, launched on November 15, 2025, is expected to generate greater insights that will guide the safe and effective deployment of community crisis teams in the transit environment.
Staff recommended
The Executive Director, Social Development recommends that: 1. The Economic and Community Development Committee receive this report for information.
On the record
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