City of Toronto 2025-2029 Disability Inclusion Action Plan

The 2025-2029 Disability Inclusion Action Plan (DIAP) is the City's new accessibility plan which outlines guiding principles, goals and 85 specific actions that reaffirm the City's commitment to building an equitable and inclusive society that values the contributions of people with disabilities. The Disability Inclusion Action Plan (DIAP) provides a clear path forward on the identification, removal and prevention of accessibility barriers, will improve awareness and understanding of legislated requirements and expectations, and helps embed disability inclusion into all City operations. The Disability Inclusion Action Plan (DIAP) is a key component of the City's accessibility framework which outlines how the City will provide an accessible environment in which people with disabilities can access the City's goods, services and facilities, including buildings, public spaces, information and communications, and employment opportunities in a way that meets their individual needs. The City is equally committed to supporting City employees through policies, tools, and resources that promote a disability inclusive workplace and support employees in designing and delivering accessible programs, services and spaces.