Non-Competitive Procurement with Symphony Talent, LLC, for Skills Assessment Services

The skill-testing software provided by Symphony Talent, LLC is a critical component of the City's recruitment process, supporting approximately 10,000 candidate assessments annually and ensuring recruitment timelines are maintained. People and Equity is currently leading a capital technology project and working with Technology Services Division to modernize recruitment systems. Vendor demonstrations are ongoing, and a final procurement strategy is expected shortly. A non-competitive procurement with Symphony Talent, LLC is required as a change cannot be made for economic or technical reasons without causing service delivery gaps and recruitment delays. This will ensure operational continuity and mitigate risks during the transition to a new solution. City Council approval is required in accordance with Municipal Code Chapter 195, Purchasing, where the current request exceeds the Chief Procurement Officer's authority of the cumulative five-year commitment limit for each vendor under Article 7, Section 195-7.3(D) of the Purchasing By-law or exceeds the threshold of $500,000 net of Harmonized Sales Tax allowed under staff authority as per the Toronto Municipal Code, Chapter 71, Financial Control, Section 71-11(A).

one (1) year period for a total potential value of $190,045 net of all taxes and charges ($193,390 net of Harmonized Sales Tax recoveries), subject to terms and conditions acceptable to the Chief People Officer.