Audit of parking ticket and red light camera penalty system finds screening delays and collection gaps
The Auditor General's office completed an audit of the City's Administrative Penalty System, which handles disputes and collections for parking violations and red light camera fines. The audit identified three opportunities for improvement: speeding up screening reviews of disputed penalties, improving collection of amounts owed, and enhancing performance monitoring. The Committee recommended the findings report to City Council.
From the floor
“As a result of our audit, we did not identify any unusual or fraudulent transactions that should be reported to you. We also did not identify any significant control deficiencies that should be reported to you.”Speaker not identified
“So, we're recommending that city council receive the audit findings report. All those in favor? Any opposed? That's carried.”Speaker not identified
Also in this item
• The audit identified three concrete improvement opportunities: speeding up the screening review process for disputed penalties, improving collection rates of amounts and fees due, and enhancing performance monitoring and reporting of the penalty system.
The journey
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On the Toronto City Council agenda for 2026-07-29
Decision
City Council to receive the audit findings report on the Administrative Penalty System
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