The Public GalleryToronto

Executive Committee · 2026-03-10 · 2026.EX29.4

The filed record

Pothole Blitz and Local Road Repair Strategy

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The decision

2026-03-25 · Toronto City Council · amended

As filed

City Council on March 25 and 26, 2026, adopted the following: 1. City Council request the General Manager, Transportation Services to implement an ongoing pothole blitz strategy, informed by local road conditions, 311 data and the planned enhanced road work under the Fixing Roads Faster program, to address the particularly tough freeze and thaw cycle this winter. 2. City Council request the General Manager, Transportation Services and any other required divisions to accelerate the chatbot and AI integration pilot currently underway with the City's 311 platform, in order to support City Council's request for an ongoing, data‑driven pothole blitz strategy.

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3. City Council request the Executive Director, Customer Experience to investigate opportunities to improve resident access to pothole reporting, with a focus on areas of the City that show lower levels of 311 reporting. 4. City Council request the General Manager, Transportation Services, in consultation with the Executive Director, Customer Experience and any other divisions or agencies, to explore developing a dedicated interactive map on the City of Toronto's website to track pothole repair requests for potholes that are larger than a shoebox, including their status of being resolved. 5. City Council request the General Manager, Transportation Services to report to City Council by the end of the first quarter of 2027 with a comprehensive update on the roads state of good repair asset management system and repair backlog as an update to Item 2020 .IE17.3 - Reducing the State of Good Repair Backlog and Enhancing Cycling Lane Maintenance, and to provide options to accelerate the reduction of the backlog. 6. City Council request the General Manager, Transportation Services to: a. conduct a jurisdictional scan and research the use of smart technology cameras installed on municipal vehicles such as waste management trucks and buses to monitor road conditions and detect potholes; b. research new asphalt material innovations with a cost benefit analysis in light of the cost of fixing potholes; and c. report to the Infrastructure and Environment Committee in the third quarter of 2027 on the feasibility of piloting this AI technology and new asphalt material.

The vote

On the agenda

As the city filed it

Every year the City fills hundreds of thousands of potholes through regular road repair and targeted pothole blitzes. In 2025, over 250,000 potholes were filled, an increase of 44 percent since 2022. City crews are out across Toronto this year filling potholes as the snow melts. Last June, Councillor Fletcher and I brought a Member Motion ( MM31.19 Fixing Roads Faster ) to City Council that launched a special repaving program to tackle local roads in poor condition, including those with the most significant pothole issues, in addition to regularly scheduled road work.

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This program accelerated resurfacing of 24 local roads, all ahead of their original schedules. As part of my 2026 Budget, we have invested $11 million in new funding to build on the Fixing Roads Faster program and expand local resurfacing above and beyond the previous level of local road repair. This program will continue to scale as we build on each year's progress. This year, unprecedented winter weather means roads are in rough shape and this work is more important than ever. I am recommending we implement a pothole blitz strategy that is informed by 311 data and planned in coordination with the Fixing Roads Faster program to keep Toronto moving.

Staff recommended

Mayor Olivia Chow recommends that: 1. City Council request the General Manager Transportation Services implement an ongoing pothole blitz strategy informed by local road conditions, 311 data and the planned enhanced road work under the Fixing Roads Faster program to address the particularly tough freeze and thaw cycle this winter.

Considered

  • 2026-03-10 · Executive Committee · amended

    Decision as filed

    The Executive Committee recommends that: 1. City Council request the General Manager, Transportation Services to implement an ongoing pothole blitz strategy, informed by local road conditions, 311 data and the planned enhanced road work under the Fixing Roads Faster program, to address the particularly tough freeze and thaw cycle this winter. 2. City Council request the General Manager, Transportation Services and any

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    other required divisions to accelerate the chatbot and AI integration pilot currently underway with the City's 311 platform, in order to support City Council's request for an ongoing, data‑driven pothole blitz strategy.

  • 2026-03-25 · Toronto City Council · amended

On the record

The item as the City filed it

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