The Public GalleryToronto

Executive Committee · 2026-07-21 · 2026.EX33.18

Customer Experience Division data review adds parks data for the first time

Executive Committee received and released an information report reviewing customer-experience data from early 2026, which for the first time includes parks data. The item was adopted without debate after thanks to staff.

adoptedExecutive Committee · Tue, Jul 21

From the floor

which also now includes parks uh which weren't on anything previous to this year. So with thanks to staff I'll release that.Speaker not identified

Also in this item

Parks data is now included in the customer-experience biannual review for the first time

The journey

Tue, Jul 21 · Executive Committee · adopted

Decision

Report received/released and adopted with thanks to staff; no substantive decision made.

Watch it happen

Jump to this item in the meeting video

Why is this story here?
RoutineThis is an information report disclosing service data already collected; nothing changes in substance if it vanished from the agenda. Passes the Stakes 0 test, it only reports what already happened.Invisible to residentsAn internal data-review report changes no resident's week; no route, fee, or service changes as a result. The subject touches parks but nothing lands on anyone now.

Stories are ordered by how much weight a decision carries and how directly it reaches daily life. They rise as a decision date approaches and fall as they age.

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Official title: Customer Experience Division Biannual Data Review: Insights from Early 2026 · meeting video