The filed record
"Have Your Say" Amplified: Enhancing Public Consultations and Surveys - Councillor Chris Moise, seconded by Deputy Mayor Ausma Malik
The Public Gallery wrote no story on this item. What follows is the city’s own record of what happened to it, as filed: nothing on this page is summarised or scored by us.
The decision
2026-04-22 · Toronto City Council · adopted
As filed
City Council on April 22 and 23, 2026, adopted the following: 1. City Council direct the Chief Communications Officer to provide on-going centralized communications coordination to ensure all consultations published by the City of Toronto that are open to the general public shall be listed on the City's "Have Your Say" website, to commence by no later than the first quarter of 2027. 2. City Council direct the Chief Communications Officer to develop formal definitions for each form of public consultation, and include such definitions on the City's "Have Your Say" website by no later than the first quarter of 2027.
Show the rest of As filed, 1,838 more characters as filed
3. City Council direct the Chief Communications Officer to ensure the listing of all consultations published by the City of Toronto that are open to the general public on the City's "Have Your Say" website contain: a. a prominently visible "open date" (for clarity, meaning the first date that a member of the public may participate in the consultation); and b. "close date" (again for clarity, meaning the last date that a member of the public may participate in the consultation). 4. City Council direct the Chief Communications Officer to ensure that the City's "Toronto.ca" homepage contains a prominent link to the City's "Have Your Say" website so that members of the public can easily navigate the City's "Have Your Say" website as soon as practicable. 5. City Council direct the Chief Communications Officer to modify the City's "Have Your Say" website to provide updated functionalities that allow members of the public to filter the list of consultations published by geographical area and topic, as soon as may be practicable. 6. City Council direct the Chief Communications Officer to ensure that the existing Weekly Councillor Updates provided by the Communications Division include a listing of all new consultations published by the City of Toronto published on the "Have Your Say" website in the preceding week, as soon as may be practicable. 7. City Council direct that the Division Head of any City division which is going to conduct a consultation published by the City of Toronto that is open to the general public, shall ensure that the Communications Division is informed prior to the commencement of the public consultation and provide all information necessary to enable the Communications Division to include the proposed public consultation on the City's "Have Your Say" website's listing of public consultation.
On the agenda
As the city filed it
The City of Toronto conducts more than 120 public consultations annually, the majority of which are organized in silos by divisional teams without centralized communications oversight. As a result, Councillors and community members frequently learn of active consultations too late to participate meaningfully. I would like to ensure that Have Your Say can function as a one-stop shop for Torontonians to have their say. One clearly advertised link with advanced search functions can help drive citizen-engagement and widen the City's reach.
Show the rest of As the city filed it, 298 more characters as filed
In order to ensure public input always informs City policy, this motion directs the City's Communications Office to provide centralized oversight of all public consultations and surveys, with mandatory listing on Have Your Say as a condition before any consultation may inform City staff decisions.
Staff recommended
Councillor Chris Moise, seconded by Deputy Mayor Ausma Malik, reommends that: 1. City Council direct the Chief Communications Officer to provide on-going centralized communications coordination to ensure all consultations published by the City of Toronto that are open to the general public shall be listed on the City's "Have Your Say" website, to commence by no later than the first quarter of 2027. 2. City Council direct the Chief Communications Officer to develop formal definitions for each form of public consultation, and include such definitions on the City's "Have Your Say" website by no later than the first quarter of 2027.
Show the rest of Staff recommended, 1,838 more characters as filed
3. City Council direct the Chief Communications Officer to ensure the listing of all consultations published by the City of Toronto that are open to the general public on the City's "Have Your Say" website contain: a. a prominently visible "open date" (for clarity, meaning the first date that a member of the public may participate in the consultation); and b. "close date" (again for clarity, meaning the last date that a member of the public may participate in the consultation). 4. City Council direct the Chief Communications Officer to ensure that the City's "Toronto.ca" homepage contains a prominent link to the City's "Have Your Say" website so that members of the public can easily navigate the City's "Have Your Say" website as soon as practicable. 5. City Council direct the Chief Communications Officer to modify the City's "Have Your Say" website to provide updated functionalities that allow members of the public to filter the list of consultations published by geographical area and topic, as soon as may be practicable. 6. City Council direct the Chief Communications Officer to ensure that the existing Weekly Councillor Updates provided by the Communications Division include a listing of all new consultations published by the City of Toronto published on the "Have Your Say" website in the preceding week, as soon as may be practicable. 7. City Council direct that the Division Head of any City division which is going to conduct a consultation published by the City of Toronto that is open to the general public, shall ensure that the Communications Division is informed prior to the commencement of the public consultation and provide all information necessary to enable the Communications Division to include the proposed public consultation on the City's "Have Your Say" website's listing of public consultation.
On the record
More from this meeting
- Introduction of General Bills and Confirming BillsFiled record
- Payment of Legal Expenses Related to an Integrity Commissioner InvestigationFiled record
- Prioritizing Expansion of Roseneath Park - by Councillor Alejandra Bravo, seconded by Councillor Josh MatlowFiled record
- Call to OrderFiled record
- Appointment of Public Members to the Sign Variance CommitteeFiled record
- Improving Pedestrian Safety at Ossington Avenue and Dupont Street - by Councillor Alejandra Bravo, seconded by Councillor Dianne SaxeFiled record