Toronto Transit Commission - 2026 Follow-up - Status of Previous Auditor General’s Recommendations

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The decision

2026-05-26 · Toronto Transit Commission - Audit, Finance and Risk Management Committee · adopted

As filed

The Audit, Finance and Risk Management Committee adopted the recommendations from the Auditor General, as follows: 1. The Toronto Transit Commission Audit, Finance and Risk Management Committee received this report for information and forwarded the report to the Toronto Transit Commission Board (the Board). 2. The Board forward this report to City Council for information through the City's Audit Committee. 3. The Board

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direct that the confidential information contained in Confidential Attachment 1 remain confidential in its entirety, as it involves the security of property belonging to the TTC.

On the agenda

As the city filed it

The Auditor General follows up on the implementation status of outstanding recommendations made through her audit and investigation reports. The purpose is to verify that Auditor General recommendations are fully implemented and that intended benefits are achieved. In this follow-up cycle, we reviewed the status of 41 out of 45 recommendations reported by management as fully implemented or no longer applicable from the

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following nine reports: Review of Toronto Transit Commission Bus Maintenance and Shops Department, Phase Two: Non-Revenue Fleet and Equipment Management and Maintenance, 2015 Review of Toronto Transit Commission Accounts Payable Functions: Improving Invoice Verification and Vendor Account Management, 2017 Review of Complaint Regarding the June 29, 2016 Toronto Transit Commission Briefing Note, 2017 Review of Toronto Transit Commission Procurement Policies and Practices: A Case Study to Improve Future Wheel-Trans Accessible Taxi Services Procurement, 2018 Toronto Transit Commission: Managing Telecommunication Contracts and Payments, 2018 Review of Toronto Transit Commission Employee Expenses and Reward and Recognition Programs: Opportunities to Improve Policies and Controls and Save Costs, 2018 Review of Toronto Transit Commission's Revenue Operations: Phase One - Fare Evasion and Fare Inspection, 2019 Review of Toronto Transit Commission's Revenue Operations: Phase Two - PRESTO/TTC Fare Equipment and PRESTO Revenue, 2019 Toronto Transit Commission Cybersecurity Audit - Phase Two: Overall Network Security and Cybersecurity Assessment of Select Critical Systems, 2023 (Refer to Confidential Attachment 1 for the recommendations from this report) All recommendations we reviewed in this follow-up were high priority. Of the 41 recommendations we selected for review, we determined 38 are fully implemented, two recommendations are no longer applicable, and one is not fully implemented. The detailed results from this follow-up review are discussed in Attachment 1.

Staff recommended

The Auditor General recommends that: 1. The Toronto Transit Commission Audit, Finance and Risk Management Committee receive this report for information and forward the report to the Toronto Transit Commission Board (the Board). 2. The Board forward this report to City Council for information through the City's Audit Committee. 3. The Board direct that the confidential information contained in Confidential Attachment 1 remain confidential in its entirety, as it involves the security of property belonging to the TTC.

On the record

The item as the City filed it