Toronto Parking Authority
The full agenda, as filed
All 12 items in the clerk’s order. Each carries the city’s own words: the staff recommendation, what the body decided, and its status. Nothing below is written by us.
PA13.1adopted
Toronto Parking Authority - Financial Performance for the Year Ended December 31, 2024 (Unaudited)
Toronto Parking Authority's (TPA) net income for the year ended December 31, 2024, was $44.7 million; +$12.8 million versus plan and +$6.7 million versus 2023. Total revenue was $165.7 million; +$6.1 million versus plan as parking revenues reached 97.2 percent of pre-pandemic levels (2019) as businesses continue to adapt to a hybrid work model. Total operating costs were $111.2 million; $0.7 million lower than plan driven mainly by municipal taxes recoveries partially offset by higher volume related costs. Finance income was $4.7 million; +$1.9 million versus plan due to higher cash balance. Toronto Parking Authority capital spend was $57.1 million, 80.1 percent versus plan, marking two consecutive years of 80+ percent spend rate. Available cash on hand exiting 2024 was $68.3 million; $14 million in closing costs for St. Lawrence market and dividend distributions to City will be drawn on in Q1 2025 The 2024 Audited Financial statements will be presented at the April 2025 Audit Committee and May 2025 Board meetings.
The Board of Directors of the Toronto Parking Authority: 1. Received the report (February 17, 2025) from the President, Toronto Parking Authority for information.
Staff recommendation as filed
The President, Toronto Parking Authority recommends that: 1. The Board of Directors, Toronto Parking Authority, receive this report for information.
PA13.2adopted
Toronto Parking Authority People Update
Our colleagues are the cornerstone of Toronto Parking Authority's success. For 73 years, thousands of staff have delivered world class Parking, Bike Share and EV Charging solutions for our customers, the city, and its residents. This report provides an update to the Board on the Toronto Parking Authority's People and Cultural transformation as we continue our journey towards becoming one of the world's premiere mobility companies. For context, the pandemic had a devastating impact on the Toronto Parking Authority. Customer trips and revenues were more than halved, profitability collapsed, 65 percent of unionized staff were laid off and 81 percent of non-union staff were downsized and/or departed since 2021. Concurrently, post 2017, the organization had not invested sufficiently in its infrastructure, systems, and people leaving the team ill-prepared to compete and win in the marketplace. To state the obvious, the team was disempowered and looked to leadership to address our shortcomings. In Q4 2021, the Board endorsed a new corporate strategy centred on five key operating imperatives: Build a Great Place to Work; Strengthen the Core, Execute with Excellence; Accelerate Growth; Connect with Customers; and Innovate with our City Stakeholders and Partners. In recognition that future success hinged on our people, our first step was to listen and learn from staff. Their insights were constructive, pragmatic, and compelling. They signalled our way forward…to create a culture whereby "disciplined people engage in disciplined thinking and undertake disciplined action within a framework of personal accountability and teamwork." This became our road map to "Build a Great Place to Work" and was the inspiration behind our new corporate vision to become the Best Parking, Bike Share and EV Charging Operator in the World. Bringing the aspirational "Build a Great Place to Work" imperative to fruition required unwavering focus in two critical areas: Talent Development and Cultural Transformation. From a talent perspective, the organization restructured in 2022 and onboarded new staff with proven track records of driving results with skills in key areas including engineering, IT, finance, operations, safety, business development and data analytics. Concurrently, and with the express purpose of creating a customer centric, high-performance culture, we designed and launched our new "Rules of the Road" which integrated our new corporate Mission and Vision with the values and behaviours that define Brand TPA. These "Rules of the Road" are now the rallying cry for the organization and the standards we aspire to every day. This transformation has been in flight since 2022. Despite industry headwinds, Team TPA has delivered outstanding financial results, grown revenues higher than pre-pandemic levels, transformed our digital payments capabilities, modernized much of our legacy parking assets, built Canada's largest municipally owned EV operation and successfully scaled one of North America's premiere Bike Share systems. These results would not have happened without the professional, highly engaged staff of Team TPA.
The Board of Directors of the Toronto Parking Authority: 1. Received the revised report (February 14, 2025) from the President, Toronto Parking Authority for information.
Staff recommendation as filed
The President, Toronto Parking Authority recommends that: 1. The Board of Directors, Toronto Parking Authority, receive this report for information.
PA13.3deferred
Toronto Parking Authority Security Approach and Framework
The purpose of this report is to respond to City Council's request (IE17.5) for Toronto Parking Authority (TPA) to review and consider a universal security protocol for their garages and parking lots and to provide a summary of the current security approach and assessment framework used to allocate security resources at Toronto Parking Authority facilities. This report also highlights findings from a community safety audit conducted at Car Park 150 (40 Larch Street), which the Council also requested through its adoption of IE17.5 at its meeting on November 13, 2024. The Toronto Parking Authority is dedicated to delivering clean, safe, and efficient parking facilities that meet the needs of the customers and the communities it serves. Direct management and oversight of Toronto Parking Authority's security program is the responsibility of the Corporate Security Section of Corporate Real Estate Management (CREM). A Service Level Agreement, executed on May 28, 2021, defines the service levels provided by Corporate Security 's management of Toronto Parking Authority's security program. To maintain the highest standards of safety and security, Corporate Security and Toronto Parking Authority employ a risk-based, multi-layered security approach. This strategy addresses vulnerabilities through complementary measures, including physical security equipment, technology, data-driven analytics, trained personnel, and effective communication. By tailoring security measures to the specific risks of each facility, resources are more efficiently allocated, and threats effectively mitigated, creating a safer environment for Toronto Parking Authority customers and employees. To further enhance safety, Corporate Security and Toronto Parking Authority collaborate with key partners to take a proactive approach to security. This includes working with the Toronto Police Service to increase police presence during high-risk periods and deploying community safety officers who address antisocial behaviour with a human-centred approach and engaging with community organizations to strengthen overall security efforts. Since 2021, Toronto Parking Authority has increased its annual security services budget by $2.9 million (a 290 percent increase), bringing the total to $3.9 million. Additionally, Toronto Parking Authority has allocated $4.1 million for CCTV installations across seven garages and $2.7 million for enhanced vehicle and pedestrian access control systems. Looking ahead, the Toronto Parking Authority plans to invest an additional $25.7 million over the next five years to expand access control measures. emergency communication systems and CCTV coverage, reinforcing its commitment to safety and public trust. These investments are directly aligned with the evolving post-pandemic landscape, addressing the rise in antisocial behaviour and security challenges impacting our communities. Toronto Parking Authority is committed to a risk-based, multi-layered approach as the most effective way to deliver security services. This proven strategy aligns with Corporate Security's best practices across city divisions and agencies, ensuring a consistent and proactive approach to safety. By tailoring security measures to each location's unique needs, we maximize resource efficiency while providing comprehensive, targeted protection-striking the right balance between adaptability and effectiveness.
The Board of Directors of the Toronto Parking Authority deferred consideration of the item until the May 15, 2025 meeting of the Board of Directors of the Toronto Parking Authority.
Staff recommendation as filed
The President, Toronto Parking Authority recommends that: 1. The Toronto Parking Authority Board of Directors receive this report for information. 2. The Toronto Parking Authority Board of Directors direct that Confidential Attachment 2 remain confidential in its entirety, as it deals with the security of property belonging to the City of Toronto. 3. The Toronto Parking Authority Board of Directors direct that this report be forwarded to City Council for information. 4. The Toronto Parking Authority Board of Directors request that City Council direct that Confidential Attachment 2 remain confidential in its entirety, as it deals with the security of property belonging to the City of Toronto.
PA13.4adopted
Contract Award - Phase 3 Pay by Plate Equipment Purchase
The purpose of this report is to seek approval from the Board of Directors, Toronto Parking Authority for the purchase of 1,900 Pay-by-Plate (PbP) parking meters, valued at $15.6 million, as part of management's multi-year strategy to replace end-of-life parking payment equipment. This purchase represents the third (3) and final phase of a modernization initiative that began in 2023. This investment is included in Toronto Parking Authority's 2025-2027 capital plan, with procurement and installation scheduled over that period. As background, on April 21, 2023, the Board of Directors of the Toronto Parking Authority (TPA) approved the purchase of 225 Pay-by-Plate on-street parking meters valued at $2.06 million, marking Phase One (1) of Toronto Parking Authority's parking equipment modernization strategy. (Refer to PA3.8 Pay by Plate Equipment Purchase.) Further on July 4, 2024, the Board approved the purchase of an additional 339 Pay-by-Plate on-street parking meters, valued at $3.1 million, as part of Phase Two (2) of the modernization strategy. (Refer to PA10.09 Pay by Plate Equipment Purchase.) During the last two (2) years a total of 564 new Pay-by-Plate meters were purchased and installed. The implementation of these meters has driven significantly better performance outcomes; specifically, the Toronto Parking Authority achieved approximately $548,000 in savings, driven by reduced operating expenses, avoidance of EMV Non-Compliance fees, and rate change related expenses. In addition, the new meters provide improved consumer payment options including debit, Apple and Google Pay. The investment in new equipment significantly reduces the Parking Equipment/Technology Management risk profile identified in our Enterprise Risk Management (ERM) Strategy. To date, 27 percent of devices have been replaced, contributing to 45 percent of total revenue generated through meter channel. (Refer to PR5.4 TPA Enterprise Risk Management Report.) To procure the remaining Pay-by-Plate equipment, Toronto Parking Authority will leverage its Master Services Agreement with Precise ParkLink (PPL).
The Board of Directors of the Toronto Parking Authority: 1. Authorized payment of $15.6 million excluding Harmonized Sales Tax (HST) for the purchase of 1,900 Pay by Plate (PbP) parking machines from Precise Parklink Inc., which will be made pursuant to the terms and conditions of the Master Services Agreement between the Toronto Parking Authority and Precise Parklink Inc. dated July 1, 2016.
Staff recommendation as filed
The President, Toronto Parking Authority recommends that: 1. The Board of Directors, Toronto Parking Authority, authorize payment of $15.6 million excluding Harmonized Sales Tax (HST) for the purchase of 1,900 Pay by Plate (PbP) parking machines from Precise Parklink Inc., which will be made pursuant to the terms and conditions of the Master Services Agreement between the Toronto Parking Authority and Precise Parklink Inc. dated July 1, 2016.
PA13.5amended
Electric Vehicle (EV) Charging Equipment Contract Extension Award
Over the past two (2) years, consistent with our strategy, the Toronto Parking Authority (TPA) has designed and built Canada's largest municipally owned Electric Vehicle (EV) charging network, featuring 461 charging ports across 85 locations. Over the next two (2) to three (3) years, Toronto Parking Authority will continue expanding its EV charging network, further solidifying its position as Toronto's premier EV charging provider. The purpose of this paper is to seek approval for the extension of two (2) key agreements with EV charging equipment providers, ChargePoint Inc. and Services FLO Inc. These agreements were initially approved by the Board on December 12, 2022, as an extension of a City of Toronto agreement with the cooperative purchasing organization, Kinetic GPO that was tendered in the fall of 2022 and remains in effect today. The original board approval expired in December 2024, and this request would extend the agreements under the existing City of Toronto tender for an additional two (2) years, with an optional one (1) year extension. As Toronto Parking Authority continues to expand its EV charging network, it is essential to maintain these partnerships to ensure operational continuity, streamlined maintenance, and system compatibility across our infrastructure. No additional funding is required for these extensions. The original contracts, approved by the Board in December 2022, have a total budget cap of $10.6 million (excluding HST). To date, $3.1 million has been expended, leaving a remaining balance of $6.85 million before reaching the approved limit. The value of both contracts will continue to be capped at $10.6 million, ensuring fiscal responsibility while supporting the continued expansion of Toronto Parking Authority's EV charging infrastructure.
The Board of Directors of the Toronto Parking Authority: 1. Provided authority to the President, Toronto Parking Authority, to extend the EV Charging Equipment Purchase Agreement effective December 12, 2022, with Services FLO Inc., for an additional term of two (2) years plus an additional one (1) year option at Toronto Parking Authority's sole discretion. 2. Deferred consideration of the extension of the EV Charging Equipment Purchase Agreement effective December 12, 2022, with ChargePoint Inc., for an additional term of two (2) years plus an additional one (1) year option at Toronto Parking Authority's sole discretion to the May 15, 2025 meeting of Board of Directors of the Toronto Parking Authority. 3. Directed the President, Toronto Parking Authority to align procurement policies with the City of Toronto's "Buy Local, Buy Canadian" Campaign, as approved at City Council on February 5, 2025, and prioritize the EV Charging Equipment Purchase with Canadian vendor Services FLO Inc., with any change to this to be subject to approval by the Board of Directors of the Toronto Parking Authority.
Staff recommendation as filed
The President, Toronto Parking Authority recommends that: 1. The Board of Directors of Toronto Parking Authority provide authority to the President, Toronto Parking Authority, to extend the EV Charging Equipment Purchase Agreement effective December 12, 2022, with ChargePoint Inc., for an additional term of two (2) years plus an additional one (1) year option at Toronto Parking Authority's sole discretion. 2. The Board of Directors of Toronto Parking Authority provide authority to the President, Toronto Parking Authority, to extend the EV Charging Equipment Purchase Agreement effective December 12, 2022, with Services FLO Inc., for an additional term of two (2) years plus an additional one (1) year option at Toronto Parking Authority's sole discretion.
PA13.6deferred
City Building Activity Update - 2024 Fourth Quarter
The purpose of this report is to provide Toronto Parking Authority (TPA) Board of Directors with an update about key City policy initiatives, programs and projects potentially impacting Toronto Parking Authority. The status of Toronto Parking Authority facilities that have been identified for city building opportunities and initiatives or which are otherwise being redeveloped through joint venture projects is also provided. Further updates about city building activities involving Toronto Parking Authority facilities will continue to be provided to the Toronto Parking Authority Board of Directors on an as-needed basis.
The Board of Directors of the Toronto Parking Authority deferred consideration of the item until the May 15, 2025 meeting of the Board of Directors of the Toronto Parking Authority.
Staff recommendation as filed
The President, Toronto Parking Authority recommends that: 1. The Toronto Parking Authority Board of Directors direct that Confidential Attachment 1 remain confidential in its entirety, as it deals with a proposed or pending acquisition or disposition of land by the City of Toronto.
PA13.7amended
The purpose of this report is to provide a recommendation for the 2025 Corporate Goals and performance targets to be utilized in the Toronto Parking Authority's 2025 Short-Term Incentive Program (STIP). Toronto Parking Authority (TPA) continues its journey towards becoming the world's premiere provider of sustainable parking, bike share and last-mile mobility experiences. The organization is focused on creating a performance-based culture that consistently delivers sustainable results for its customers, staff and city stakeholders. This report provides a recommendation for the 2025 Corporate Goals, including specifics of the performance targets to be incorporated into the Short-Term Incentive Program for 2025.
The Board of Directors of the Toronto Parking Authority: 1. Approved the 2025 Corporate Goals and performance targets as indicated in the report (February 14, 2025) from the President, Toronto Parking Authority, as amended by Part 3 below. 2. Directed the President, Toronto Parking Authority, to implement the 2025 Corporate Goals and performance targets for the Short-Term Incentive Plan as indicated in the report (February 14, 2025) from the President, Toronto Parking Authority, as amended by Part 3 below. 3. Deferred the consideration of EV charging (Goal 5.2) as a performance measure for 2025 to the May 15, 2025 meeting of the Board of Directors of the Toronto Parking Authority.
Staff recommendation as filed
The President, Toronto Parking Authority recommends that: 1. The Board of Directors, Toronto Parking Authority, approve the 2025 Corporate Goals and performance targets as indicated in this report. 2. The Board of Directors, Toronto Parking Authority, direct the President, Toronto Parking Authority, to implement the 2025 Corporate Goals and performance targets for the Short-Term Incentive Plan as indicated in this report.
PA13.8adopted
Contract Award - 40 Larch Street (Car Park 150) Garage Restoration Project 2025-CON-CP150-B10
Over the past three years, the Toronto Parking Authority (TPA) has been committed to restoring, refurbishing, and enhancing the condition of its facilities. Our State of Good Repair (SOGR) strategy is a structured, facility-by-facility approach designed to systematically assess, repair, restore, and upgrade each site before moving on to the next. This proactive strategy ensures long-term asset sustainability and enhances user experience. By comprehensively addressing each facility, Toronto Parking Authority ensures its assets remain safe, reliable, and aligned with evolving user expectations while also maximizing long-term value and operational efficiency. The purpose of this paper is to seek authorization from the Board of Directors, Toronto Parking Authority, for the comprehensive garage restoration project located at 40 Larch Street (Car Park 150) valued at $3.2 million in base scope, plus $1.1 million in optional items allowance, plus $990 thousand a contingency allowance, being the sum total of $5.3 million excluding Harmonized Sales Tax (HST). Car Park 150 is a 38-year-old, four (4)-level underground parking structure with 332 spaces, accessible from entrances on Dundas Street West and Spadina Avenue. The garage structure supports ground-level multi-story residential buildings owned and operated by Toronto Community Housing (TCHC). The gross revenues for 2024 are $1.2 million, respectively, ranking as one of the Toronto Parking Authority's top revenue-generating locations. Toronto Parking Authority retained Sense Engineering (GTA) Ltd. (Sense) in April 2024 to provide necessary consulting services to complete detailed design, tendering, permitting, and construction administration. Scope items were determined through a review of the existing Building Condition Assessment (BCA), as well as site reviews carried out by Sense to verify existing conditions. The Request for Tender (RFT) package for Garage Restoration was issued on January 9, 2025, with seven (7) bids received upon tender close on February 3, 2025. Based on the submission of a compliant bid, the bid price, ability to complete the work in the prescribed time and the conformance to tender requirements, Toronto Parking Authority is recommending that the contract of work for 2025-CON-CP150-B10 - Garage Restoration at 40 Larch Street (CP150) be awarded to Heritage Restoration Inc. The Garage Restoration is scheduled to start in April 2025 and the construction completion is scheduled for the fourth quarter 2026.
The Board of Directors of the Toronto Parking Authority: 1. Provided authority to the President, Toronto Parking Authority, to award the Garage Restoration project located at 40 Larch Street (Car Park 150) for 2025-CON-CP150-B10 to Heritage Restoration Inc., having submitted the lowest compliant bid and meeting all specifications in conformance with the Construction Tender requirements, in the amount of $3,155,943.42 in base scope, plus $1,100,000.00 in optional items allowance, plus $990,000.00 as a contingency allowance, being the sum total of $5,245,943.42 excluding Harmonized Sales Tax (HST).
Staff recommendation as filed
The President, Toronto Parking Authority recommends that: 1. The Toronto Parking Authority Board of Directors provide authority to the President, Toronto Parking Authority, to award the Garage Restoration project located at 40 Larch Street (Car Park 150) for 2025-CON-CP150-B10 to Heritage Restoration Inc., having submitted the lowest compliant bid and meeting all specifications in conformance with the Construction Tender requirements, in the amount of $3,155,943.42 in base scope, plus $1,100,000.00 in optional items allowance, plus $990,000.00 as a contingency allowance, being the sum total of $5,245,943.42 excluding Harmonized Sales Tax (HST).
PA13.9adopted
Contract Award - 75 Holly Street (Car Park 29) Garage Restoration Project 2025-CON-CP29-B10
Over the past three years, the Toronto Parking Authority (TPA) has been committed to restoring, refurbishing, and enhancing the condition of its facilities. Our State of Good Repair (SOGR) strategy is a structured, facility-by-facility approach designed to systematically assess, repair, restore, and refurbish each site before moving on to the next. This proactive strategy ensures long-term asset sustainability and enhances user experience. By comprehensively addressing each facility, Toronto Parking Authority ensures its assets remain safe, reliable, and aligned with evolving user expectations while also maximizing long-term value and operational efficiency. The purpose of this paper is to seek authorization from the Board of Directors, Toronto Parking Authority (TPA), for the garage restoration project located at 29 Holly Street (Car Park 29) valued at $4.5 million in base scope, plus $341 thousand in selected optional items, plus $1.5 million as a contingency allowance, being the sum total of $6.3 million excluding Harmonized Sales Tax (HST). Car Park 29 is a 48-year-old, 5-level open-air parking structure with approximately 449 spaces in the Yonge and Eglinton neighbourhood. The garage includes a 17-storey, 170-unit Toronto Community Housing building integrated into and above the parking structure. Car Park 29 is consistently profitable, with 2023 and 2024 gross revenues of $1.3 million and $1.3 million, respectively. As part of Toronto Parking Authority's plan to ensure the continued safe operation of existing parking facilities, Toronto Parking Authority is planning to undertake a comprehensive garage restoration project at Car Park 29. Toronto Parking Authority retained Engineering Link Inc. (Eng Link) in May 2024 for consulting services needed to complete major repairs based on a review of the latest Building Condition Assessment (BCA) and additional findings from their review of current site conditions. Eng Link's scope of services included detailed design, tendering, permitting, and construction administration services. The Request for Tender (RFT) package for Garage Restoration was issued on January 16, 2025, with eight (8) bids received upon tender close on February 6, 2025. Based on the submission of a compliant bid, the bid price, ability to complete the work in the prescribed time and the conformance to tender requirements, Toronto Parking Authority is recommending that the contract of work for 2025-CON-CP29-B10 - Garage Restoration at 75 Holly Street (Car Park 29) be awarded to Complete Concrete Restoration Limited (CCRL). The Garage Restoration is scheduled to start in April 2025 and the construction completion is scheduled for July 2026.
The Board of Directors of the Toronto Parking Authority: 1. Provided authority to the President, Toronto Parking Authority, to award the Garage Restoration project located at 75 Holly Street (Car Park 29) for 2025-CON-CP29-B10 to Complete Concrete Restoration Limited, having submitted the lowest compliant bid and meeting all specifications in conformance with the Construction Tender requirements, in the amount of $4,495,030.00 in base scope, plus $341,700.00 in selected optional items, plus $1,450,000.00 as a contingency allowance, being the sum total of $6,286,730.00 excluding Harmonized Sales Tax (HST).
Staff recommendation as filed
The President, Toronto Parking Authority recommends that: 1. The Toronto Parking Authority Board of Directors provide authority to the President, Toronto Parking Authority, to award the Garage Restoration project located at 75 Holly Street (Car Park 29) for 2025-CON-CP29-B10 to Complete Concrete Restoration Limited, having submitted the lowest compliant bid and meeting all specifications in conformance with the Construction Tender requirements, in the amount of $4,495,030.00 in base scope, plus $341,700.00 in selected optional items, plus $1,450,000.00 as a contingency allowance, being the sum total of $6,286,730.00 excluding Harmonized Sales Tax (HST).
PA13.10deferred
Bike Share for Everyone: Allowing Young Torontonians to access Safe, Sustainable Commutes
City Council on July 24 and 25, 2024, adopted Item MM20.7 and, in so doing, has: 1. Requested the Toronto Parking Authority Board to allow Bike Share users ages 16 and 17 to ride classic (non-electronic) bikes without being accompanied by a parent or a guardian. 2. Requested the Toronto Parking Authority Board to consider allowing Bike Share users between 14 and 16 years of age to ride classic bikes if being accompanied by a parent or a guardian.
The Board of Directors of the Toronto Parking Authority deferred consideration of the item until the May 15, 2025 meeting of the Board of Directors of the Toronto Parking Authority.
PA13.11received
Policy Framework - City Response to Demonstrations
City Council on December 17 and 18, 2024, adopted Item CC24.2 as amended and, in so doing, has: 1. Adopted the Policy Framework - City Response to Demonstrations in Attachment 1 to there port (December 10, 2024) from the City Manager and direct the City Manager to update the Framework as necessary to ensure the Framework remains current and responsive to the City's needs and priorities. 2. Requested City agencies and corporations to refer to the Policy Framework - City Response to Demonstrations in Attachment 1 to the report (December 10, 2024) from the City Manager as a model and align applicable policies and procedures to be consistent with the City's approach where appropriate.
The Board of Directors of the Toronto Parking Authority received the item for information.
PA13.12received
City Council on December 17 and 18, 2024, considered Item GG18.32 and a copy is attached for the board's information or appropriate action.
The Board of Directors of the Toronto Parking Authority received the item for information.