Toronto Parking Authority
The full agenda, as filed
All 10 items in the clerk’s order. Each carries the city’s own words: the staff recommendation, what the body decided, and its status. Nothing below is written by us.
PA18.1adopted
Toronto Parking Authority - Financial Performance for the Year Ended December 31, 2025 (Unaudited)
Toronto Parking Authority's (TPA) pre-adjustment net income for the year ended December 31, 2025, was $48.5 million; +$6.5 million or +16% versus plan and $3.7 million or +8% versus 2024. Post plan non-cash transfer of $14.6 million in assets to the City of Toronto resulted in an adjusted full year income of $33.9 million which translates into a plan miss of -$8 million and -$10.9 million versus 2024. Revenue reached a historic high of $177.2 million, driven by the continued strength of the Bike Share system, which generated $2.3 million in favourable revenue in 2025 on record ridership of 7.8 million. This performance was partially offset by softness in the parking portfolio, with parking revenues $7.8 million below expectations, primarily due to reduced transaction volumes resulting from a prolonged February snow event that required the temporary closure of 47 percent of on‑street inventory for snow removal, leading to approximately 371 thousand fewer transactions. Additional pressures included traffic congestion, construction and parking compliance. Collectively, these factors contributed to an overall $5.5 million shortfall versus plan. Operating expenses were $115.6 million which is $6.3 million better than plan driven by volume-related savings, disciplined cost oversight, head count management, and favourability on municipal taxes. Toronto Parking Authority delivered a strong capital program in 2025, investing $47.0 million and achieving an 85 percent spend rate versus plan, marking the third consecutive year above 80 percent. Toronto Parking Authority‑led spend totaled $45.5 million; while below the original target, the spend rate improved to 90.2 percent excluding the Parking Access and Revenue Control Systems (PARCS) program, which was paused for city procurement review. Key investments included $12.4 million in State of Good Repair, $12.3 million expanding Bike Share Toronto across all 25 wards and the Toronto Islands, $7.6 million advancing the EV charging networks with 76 new chargers, increasing the total to 537 chargers citywide across 127 locations, and continued parking equipment modernization by installing 503 Pay‑By‑Plate parking meters and IT upgrades to enhance system reliability and customer experience. Available cash exiting 2025 was $56.3 million. Dividend distributions to City will be drawn on in Q2 2026. The 2025 Audited Financial statements will be presented at the May 2026 Board meeting.
The Board of Directors of the Toronto Parking Authority: 1. Received the report (February 17, 2026) from the President, Toronto Parking Authority, for information.
Staff recommendation as filed
The President, Toronto Parking Authority recommends that: 1. The Board of Directors, Toronto Parking Authority, receive this report for information.
PA18.2adopted
Payment Card Industry Data Security Standard (PCI DSS) Compliance
The purpose of this paper is to share with the Board the results of our annual Payment Card Industry Data Security Standard (PCI DSS) audit. Management can confirm to the Board that the Toronto Parking Authority has successfully completed its Payment Card Industry Data Security Standard (PCI DSS) attestation of compliance as a Level 1 Merchant - the highest and most rigorous tier of Payment Card Industry compliance. This achievement affirms that Toronto Parking Authority's payment infrastructure, information security controls, and operational governance across our GreenP Parking, Bike Share Toronto, and Electric Vehicle (EV) Charging operations meet the most demanding global standards for the protection of cardholder data. The Toronto Parking Authority has now successfully achieved Payment Card Industry Data Security Standard attestation for six consecutive years of uninterrupted compliance. This sustained track record reflects managements continued efforts to maintain a culture of operating discipline, robust controls, and continuous improvements in our operating systems. This attestation is of strategic importance to the organization and is a foundational element of Toronto Parking Authority's brand reputation in the marketplace. Our stewardship of consumer financial data information and security controls remains fundamental to our operating culture and commitment to our customers.
The Board of Directors of the Toronto Parking Authority: 1. Directed that Confidential Attachment 1 to the report (February 24, 2026) from President, Toronto Parking Authority remains confidential in its entirety, as it involves the security of property belonging to the City or one of its agencies.
Staff recommendation as filed
The President of Toronto Parking Authority recommends that: 1. The Board of Directors of the Toronto Parking Authority, direct that the confidential information contained in Confidential Attachment 1 remain confidential in its entirety, as it involves the security of property belonging to the City or one of its agencies.
PA18.3adopted
In 2025, the Toronto Parking initiated a review of cybersecurity and PCI compliance concerns arising from a complaint made by a former contractor conducting business as a provider of professional services. The purpose of this report is to provide the Board with an update of the review. The investigation has been completed, and a summary is provided including recommended actions and next steps.
The Board of Directors of the Toronto Parking Authority: 1. Directed that the confidential information contained in Confidential Attachment 1 to the report (February 17, 2026) remain confidential in its entirety, as it involves the security of property belonging to the City or one of its agencies or corporations and/or deals with personal matters about identifiable persons.
Staff recommendation as filed
The President, Toronto Parking Authority recommends that: 1. The Board of Directors of the Toronto Parking Authority, direct that the confidential information contained in Confidential Attachment 1 remain confidential in its entirety, as it involves the security of property belonging to the City or one of its agencies or corporations and/or deals with personal matters about identifiable persons.
PA18.4adopted
2026 On-Street Parking Rate Changes
The Toronto Parking Authority (TPA) continues its journey to becoming one of the world's best providers of sustainable parking, Bike Share and last mile mobility experiences. The Toronto Parking Authority (TPA) manages an on-street parking portfolio of over 20,000 spaces in the City of Toronto. Toronto Parking Authority's on-street parking serves businesses and communities by providing short-stay and high turnover parking. Additionally, the Toronto Parking Authority operates 292 off-street parking facilities throughout the City, including surface lots and garages. Of the facilities that Toronto Parking Authority operates, there are select locations under the operational jurisdiction of other City agencies (i.e., Toronto Transit Commision/Exhibition Place). This report responds to a motion approved by City Council on February 10, 2026, requesting Toronto Parking Authority to apply a rate increase at on-street parking locations to align with the City's financial and mobility goals. Further to City Council's direction, Toronto Parking Authority has undertaken a comprehensive review of the existing rates at its on-street parking locations and recommends a city-wide increase of $0.25 cents across all locations, except areas with the lowest rates, which will remain the same (unchanged); and more targeted rate increases in high-traffic, densified areas of the City. The review also incorporated select rate increases along surface transit routes in Ward 11 - University Rosedale that were approved by the Board in October 2025. The proposed rate increases will ensure that on-street locations are priced to encourage high turnover to serve the greatest number of customers and help support the City's financial goals and investments in overall City programs and operations. Additionally, with continued pressure on curbside space from competing uses, rate adjustments help further encourage parking turnover to keep the city moving to help address traffic congestion and serve businesses and communities.  Subject to Board and City Council approval, Toronto Parking Authority intends to implement the on-street rate changes beginning in April 2026.
The Board of Directors of the Toronto Parking Authority: 1. Approved the modified rates for on-street parking locations identified in Attachments 1 and 2 to the report (February 25, 2026) from the President, Toronto Parking Authority. 2. Directed the President, Toronto Parking Authority to request the City Solicitor to submit bills to City Council to make amendments to the appropriate Chapters of the Toronto Municipal Code to implement the rates for on-street parking locations identified in Attachments 1 and 2 to the report (February 25, 2026) from the President, Toronto Parking Authority.
Staff recommendation as filed
The President, Toronto Parking Authority recommends that: 1. The Board of Directors of Toronto Parking Authority approve the modified rates for on-street parking locations identified in Attachments 1 and 2. 2. The Board of Directors of Toronto Parking Authority direct the President, Toronto Parking Authority to request the City Solicitor to submit bills to City Council to make amendments to the appropriate Chapters of the Toronto Municipal Code to implement the rates for on-street parking locations identified in Attachments 1 and 2 to this report.
PA18.5adopted
Toronto Parking Authority People Update
As Toronto Parking Authority begins its' 74th year, we celebrate the success of the generations of staff who have built North America's largest municipally owned Parking, Bike Share and EV charging operations on behalf of Torontonians. This report provides an update to the Board on the Toronto Parking Authority's people and culture journey as we embark on our winning aspiration to become Toronto's preferred choice for parking and last-mile mobility experiences. For historical context, post the 2017 Board defenestration and departure of key executives, the Toronto Parking Authority faced four years of insufficient investments into its infrastructure, operating systems, processes, and talent which compromised its capacity to win in the marketplace. This situation was exacerbated by the devastating impact of the pandemic in 2020. Customer trips and revenues were halved, profitability collapsed, a significant number of unionized staff were laid off for up 16 months, and approximately 50 percent of non-union staff exited the organization in 2021-2022. In 2021, the Board endorsed a new "Repair and Restore" strategy that was grounded in executing five key operating imperatives: Build a Great Place to Work; Strengthen the Core, Execute with Excellence; Accelerate Sustainable Growth; Connect with Customers; and Innovate with our City Stakeholders and Partners. In recognition that our future success hinged on our people, our first step was to listen and learn from staff. Their insights generated alignment against three non-negotiable core values: Safety Always, Respect and Value Differences, Act with Integrity. Concurrently, we agreed on five aspirational "Rules of the Road" behaviours that would, over time, define how we would work: We will Win and Celebrate as a Team; We are Passionate about our Customers; We will set Targets, Keep Score and Win; We will Act with a Sense of Urgency; We will be Respectful, Courteous and Accountable. This became our road map to "Build a Great Place to Work" and was the inspiration behind our new corporate vision to be recognized as one of the world's premiere Parking, Bike Share and EV Charging Operators. Bringing the aspirational "Build a Great Place to Work" imperative to fruition required unwavering focus in three critical areas- Talent, Engagement, and Succession Management. In particular, the organization was bereft of talent exiting 2021. Management was seized with rebuilding the team with talent that had proven track records of leading people and delivering sustainable results. In particular, we focused on critical talent gaps in areas including engineering, project management, IT, finance, operations, safety, business development, and data analytics. Concurrently, and with the express purpose of creating a customer centric, high-performance culture, we designed and launched our new "Rules of the Road" which integrated our new corporate Mission and Vision with the values and behaviours that define Brand Toronto Parking Authority. These "Rules of the Road" are now the rallying cry for the organization and the standards we aspire to every day. This transformation has been in flight since 2022. Despite industry headwinds, Team Toronto Parking Authority has delivered outstanding financial results, grown revenues exceeding pre-pandemic levels, transformed our digital payments capabilities, modernized much of our legacy parking assets, built Canada's largest municipally owned EV operation and successfully scaled one of North America's premiere Bike Share systems. These results would not have happened without the professional, high performing staff of Team Toronto Parking Authority .
The Board of Directors of the Toronto Parking Authority: 1. Directed that the confidential information contained in Confidential Attachment 1 to the revised report (February 24, 2026) from the President, Toronto, Parking Authority remain confidential in its entirety, as it deals with personal matters about identifiable persons.
Staff recommendation as filed
The President, Toronto Parking Authority recommends that: 1. The Board of Directors of the Toronto Parking Authority, direct that the confidential information contained in Confidential Attachment 1 remain confidential in its entirety, as it deals with personal matters about identifiable persons.
PA18.6adopted
2026 Corporate Goals and Performance Targets
The purpose of this report is to provide a recommendation for the 2026 Corporate Goals and Performance Targets for the Toronto Parking Authority. Toronto Parking Authority (TPA) continues on its vision of being recognized as one of the world's premiere providers of sustainable parking, bike share, and last-mile mobility experiences. By leveraging its annual performance process for management, the organization has developed a performance-based culture that drives personal accountability that consistently delivers our Strategic Operating Imperatives on time and on budget: Build A Great Place to Work; Drive Sustainable Growth; Strengthen the Core; Execute with Excellence; Connect with our Customers; and Innovate with our Partners and City Stakeholders. This report provides a recommendation for the Corporate Goals and Performance Targets for 2026.
The Board of Directors of the Toronto Parking Authority: 1. Approved the 2026 Corporate Goals and performance targets as indicated in the report (February 23, 2026) from the President, Toronto Parking Authority. 2. Directed the President, Toronto Parking Authority, to implement the 2026 Corporate Goals and performance targets as indicated in the report (February 23, 2026) from the President, Toronto Parking Authority.
Staff recommendation as filed
The President, Toronto Parking Authority recommends that: 1. The Board of Directors, Toronto Parking Authority, approve the 2026 Corporate Goals and performance targets as indicated in this report. 2. The Board of Directors, Toronto Parking Authority, direct the President, Toronto Parking Authority, to implement the 2026 Corporate Goals and performance targets as indicated in this report.
PA18.7amended
Toronto Parking Authority Collective Bargaining
This report discusses the upcoming round of collective bargaining negotiations between Toronto Parking Authority and Toronto Parking Authority's Union TCEU Local 416.
The Board of Directors of the Toronto Parking Authority: 1. Approved the negotiation mandate with the Toronto Civic Employees' Union (TCEU) Local 416, as presented in Confidential Attachment 1 and Confidential Attachment 1, Appendix 1 to the report (February 17, 2026) from the President, Toronto Parking Authority. 2. Adopted the confidential instructions to staff in Confidential Attachment 1 to the report (February 17, 2026) from the President, Toronto Parking Authority. 3. Directed that the information contained in the Confidential Attachment 1 and Confidential Attachment 1, Appendix 1 to the report (February 17, 2026) from the President, Toronto Parking Authority remain confidential in its entirety as it contains information pertaining to labour relations and employee negotiations.
Staff recommendation as filed
The President, Toronto Parking Authority recommends that: 1. The Board of Directors of the Toronto Parking Authority approve the negotiation mandate with the Toronto Civic Employees' Union (TCEU) Local 416, as presented in Confidential Attachment 1. 2. The Board of Directors of the Toronto Parking Authority adopt the confidential instructions to staff in Confidential Attachment 1. 3. The Board of Directors of the Toronto Parking Authority direct that the information contained in the Confidential Attachment 1 remain confidential in its entirety as it contains information pertaining to labour relations and employee negotiations.
PA18.8received
Bike Share 2025 Business Review and 2026 Annual Operating Plan
The purpose of this presentation is to provide the Board with an assessment of Bike Share Toronto's 2025 operational and financial performance, along with key trends shaping the system's continued growth. It also presents the 2026 Annual Operating Plan (AOP), which translates the strategic priorities outlined in the Bike Share Toronto 2030 Strategy - Ride More, Connect More into specific operational, financial, and capital initiatives for the coming year. The Annual Operating Plan serves as the execution bridge between strategy and operations - aligning ridership growth, e-bike expansion, infrastructure investment, and financial performance with the long-term vision of building a larger, more financially sustainable, and customer-focused system that supports the City of Toronto's mobility and sustainability objectives.
The Board of Directors of the Toronto Parking Authority received the item for information.
PA18.9adopted
Delegation of Authority Update: November 1, 2025 - January 31, 2026
At its meeting of November 8, 2021, the Board of Directors, Toronto Parking Authority (TPA) reviewed, approved and endorsed an update to Toronto Parking Authority Policy Resolution 5-10: Delegation of Authority, as amended by resolution. Among other things, these amendments increased the TPA President's authority to make commitments on behalf of Toronto Parking Authority from an amount not exceeding $250,000 to an amount not exceeding $500,000. At its meeting of July 19, 2024, Toronto Parking Authority Board of Directors approved proposed amendments to Toronto Parking Authority Policy Resolution 5-10: Delegation of Authority as outlined in Appendix B to the report (June 11, 2024) from the President, Toronto Parking Authority. The approved amendments recognize the authorities under Toronto Parking Authority Policy Resolution 5-7: Procurement for the President to award a contract through a non-competitive procurement process in an amount not exceeding $250,000. Where the President uses this authority, Management has committed to providing a summary of the purchasing activity in its regular Delegation of Authority update to the Board. The purpose of this report is to provide a summary outlining the Toronto Parking Authority President's use of the increased Delegation of Authority between November 1, 2025, and January 31, 2026.
The Board of Directors of the Toronto Parking Authority: 1. Received the report (February 25, 2026) from the President, Toronto Parking Authority for information.
Staff recommendation as filed
The President, Toronto Parking Authority recommends that: 1. The Board of Directors, Toronto Parking Authority, receive this report for information.
PA18.10adopted
Budget Implementation Including Property Tax Rates, User Fees and Related Matters
City Council on February 10, 2026, adopted Item CC38.1 as amended and, in so doing, has requested the Toronto Parking Authority Board direct the President, Toronto Parking Authority, to consider applying an inflationary adjustment or modified rates for parking locations for 2026.
The Board of Directors of the Toronto Parking Authority received the item for information.