Toronto Parking Authority
The full agenda, as filed
All 18 items in the clerk’s order. Each carries the city’s own words: the staff recommendation, what the body decided, and its status. Nothing below is written by us.
PA19.1adopted
Toronto Parking Authority - 2025 Audited Financial Statements
The purpose of this report is to provide the Board of Directors of Toronto Parking Authority (TPA) with the draft audited financial statements for the year ended December 31, 2025. KPMG LLP has completed their audit of Toronto Parking Authority's financial statements for the year ended December 31, 2025, and has delivered a clean audit opinion. A draft of the financial statements along with a copy of KPMG's year-end report to the Board of Directors is provided in Attachments 1 and 2. KPMG Audit Partner, Kevin Travers, will be attending the May 29, 2026 Board meeting to provide a summary on significant accounting and financial reporting matters dealt with during the audit process.
The Board of Directors of the Toronto Parking Authority: 1. Approved the Toronto Parking Authority's Audited Financial Statements for the year ended December 31, 2025, in Attachment 2 to the report (May 14, 2026) from the President, Toronto Parking Authority. 2. Recommended that City Council approve the 2025 Audited Financial Statements, in Attachment 2 to the report (May 14, 2026) from the President, Toronto Parking Authority.
Staff recommendation as filed
The President, Toronto Parking Authority recommends that: 1. The Board of Directors, Toronto Parking Authority, approve the Toronto Parking Authority's Audited Financial Statements for the year ended December 31, 2025, in Attachment 2. 2. The Board of Directors, Toronto Parking Authority recommend that City Council approve the 2025 Audited Financial Statements, in Attachment 2 of this report.
PA19.2adopted
Toronto Parking Authority - 2026 Follow-up Status of Previous Auditor General’s Recommendations
The Auditor General follows up on the implementation status of outstanding recommendations made through her audit and investigation reports. The purpose is to verify that Auditor General recommendations are fully implemented and that intended benefits are achieved. In this follow-up cycle, we reviewed the status of seven recommendations reported by management as fully implemented from the following three reports: - Toronto Parking Authority Phase 2: Audit of the Revenue Operations of Off-Street Controlled Facilities, 2016 - Auditor General's Observations of a Land Acquisition at Finch Avenue West and Arrow Road by the Toronto Parking Authority - Part 2, 2017 - Results of Agreed-Upon Procedures to Assess Controls over Pay and Display Credit Card Revenues, 2021 Of the seven recommendations we reviewed, we determined that four recommendations are fully implemented, two recommendations are no longer applicable, and one recommendation is not fully implemented. The detailed results from this follow-up review are discussed in Attachment 1. This report also includes identification of cost savings from the Toronto Parking Authority (TPA) implementing Recommendation #5 from our report: Improvement Needed in Managing the City's Wireless Telecommunications Contracts, 2018. The results of this follow-up review will be included in our consolidated report on the status of outstanding recommendations to be presented at the City's Audit Committee meeting on July 10, 2026.
The Board of Directors of the Toronto Parking Authority: 1. Forwarded the report (May 15, 2026) from the Auditor General to City Council for information through the City's Audit Committee.
Staff recommendation as filed
The Auditor General recommends that: 1. The Board forward this report to City Council for information through the City's Audit Committee.
PA19.3adopted
Toronto Parking Authority - 2025 Annual Report
The purpose of this report is to receive approval from the Board to receive the Toronto Parking Authority's 2025 annual report. A summary of key accomplishments achieved in 2025 is presented in the draft 2025 Annual Report (refer to Attachment 1). Toronto Parking Authority (TPA) is North America's largest municipal operator of public parking and manager of Bike Share Toronto, North America's third largest bike share program. We also own and operate Canada's largest municipal Electric Vehicle charging network. Trip volumes reached 32.3 million, demonstrating steady customer behavior and strong demand for the Toronto Parking Authority's mobility services. Bike Share Toronto recorded 7.8 million rides in 2025, an increase of approximately 0.9 million trips over 2024, indicating sustained growth in active transportation and broader adoption of shared mobility. In 2025, Bike Share Toronto attracted over 44,717 members (+4,255 v 2024) and achieved ridership of 7.8 million (+0.9 million v 2024) marking a nearly 241 percent increase in ridership since 2019. In parallel, parking trips was 24.5 million, -1.1 million fewer trips mainly resulting from snow route closures and other externalities. Overall, trip volume performance in 2025 demonstrates resilience in core parking demand alongside structural growth in non‑parking mobility services. Toronto Parking Authority's electric vehicle (EV) charging network, which now comprises 537 chargers, places Toronto Parking Authority as the operator of the largest municipally owned Electric Vehicle charging network in Canada. This network attracted over 46,600 unique customers and generated over $893,000 in charging revenue. Net income, excluding $14.6 million in non-cash asset transfers to City of Toronto programs within other income, was $48.4 million +$3.6 million or 8.1%, over the prior year. Revenues reached a new record of $174.8 million, +$11.5 million or 7% versus 2024, driven by growth across all business segments. A summary of key accomplishments achieved in 2025 is presented in the draft 2025 Annual Report (refer to Attachment 1). Through PA19.1, the 2025 Audited Financial Statements are also being submitted to the Board for approval at the May 29, 2026, Board meeting. Should the Board approve both the draft Annual Report and the Audited Financial Statements, Toronto Parking Authority will incorporate the Audited Financial Statements into the 2025 Annual Report and finalize for distribution and publishing on Toronto Parking Authority's website. In order to meet requirements under the City of Toronto Municipal Code Chapter 179, Parking Authority, it is also recommended that the Board forward both the Audited Financial Statements and Annual Report to City Council.
The Board of Directors of the Toronto Parking Authority: 1. Approved the 2025 Toronto Parking Authority Annual Report for distribution. 2. Forwarded the report (May 11, 2026) from the President, Toronto Parking Authority along with the 2025 Audited Financial Statements to City Council.
Staff recommendation as filed
The President, Toronto Parking Authority recommends that: 1. The Board of Directors, Toronto Parking Authority, approve the 2025 Toronto Parking Authority Annual Report for distribution. 2. The Board of Directors, Toronto Parking Authority forward this report along with the 2025 Audited Financial Statements to City Council.
PA19.4adopted
Toronto Parking Authority's (TPA) operating income for the three months ended March 31, 2026, was $11.2 million; -$1.4 million versus plan and -$0.9 million versus 2025. Total revenue was $37.6 million, -$2.4 million versus plan and -$1.4 million versus prior year, while total trip volumes were 5.7 million, -0.9 million versus plan and -0.6 million versus prior year. Negative performance driven by softness in our On-Street parking portfolio. On-Street revenue was $13.8 million, -$2.6 million versus plan due to 0.8 million fewer trips caused by winter storm closures. Excluding On-Street, top line revenue was +0.1 million better than plan and +$1.5 million versus 2025. Total operating costs was $26.4 million; $0.9 million lower than plan driven by reduced volume-related costs, warranty cost reductions on legacy parking equipment, and head count savings. As of March 31, 2026, Toronto Parking Authority has spent $3.9 million in capital projects, with another $34.2 million already committed. Building on the momentum from past three years of 80%+ spend rate, we are on track to deliver 95% or more of the Toronto Parking Authority led capital plan of $42.5 million. Management is forecasting to deliver on plan full-year 2026 financial performance targets.
The Board of Directors of the Toronto Parking Authority: 1. Received the report (May 8,2026) for the President, Toronto Parking Authority on Toronto Parking Authority for information.
Staff recommendation as filed
The President, Toronto Parking Authority recommends that: 1. The Board of Directors, Toronto Parking Authority, receive this report for information.
PA19.5adopted
Summary of Legal Disputes Update - May 2026
As part of Toronto Parking Authority's operation of commercial parking, the management of tenanted properties and Bike Share Toronto, Toronto Parking Authority is dealing with a range of legal matters related to supplier disputes, personal injuries, commercial tenancy disputes and the protection of Toronto Parking Authority's registered trademarks. Toronto Parking Authority has suitable insurance in relation to such concerns, including general liability insurance for all of its facilities, and has assigned/retained legal counsel and insurance adjusters to manage any claims. Details about the specific legal disputes are included in Confidential Attachment 1. This report is a reoccurring update provided to the Board about the status of ongoing legal disputes. The Board will be provided with updates twice annually as substantive changes occur to the status of the specific legal disputes.
The Board of Directors of the Toronto Parking Authority: 1. Directed that the confidential information contained in Confidential Attachment 1 to the report (May 8, 2026) remain confidential in its entirety, as it involves litigation or potential litigation that affects Toronto Parking Authority and contains advice or communications subject to solicitor-client privilege.
Staff recommendation as filed
The President, Toronto Parking Authority recommends that: 1. Toronto Parking Authority Board of Directors directs that the confidential information contained in Confidential Attachment 1 remain confidential in its entirety, as it contains advice about litigation or potential litigation that affects Toronto Parking Authority and contains advice or communications that are subject to solicitor-client privilege.
PA19.6adopted
Delegation of Authority Update: February 1, 2026 - April 30, 2026
At its meeting of November 8, 2021, the Board of Directors, Toronto Parking Authority (TPA) reviewed, approved and endorsed an update to Toronto Parking Authority Policy Resolution 5-10: Delegation of Authority, as amended by resolution. Among other things, these amendments increased the Toronto Parking Authority President's authority to make commitments on behalf of Toronto Parking Authority from an amount not exceeding $250,000 to an amount not exceeding $500,000. At its meeting of July 19, 2024, Toronto Parking Authority Board of Directors approved proposed amendments to Toronto Parking Authority Policy Resolution 5-10: Delegation of Authority as outlined in Appendix B to the report (June 11, 2024) from the President, Toronto Parking Authority. The approved amendments recognize the authorities under Toronto Parking Authority Policy Resolution 5-7: Procurement for the President to award a contract through a non-competitive procurement process in an amount not exceeding $250,000. Where the President uses this authority, Management has committed to providing a summary of the purchasing activity in its regular Delegation of Authority update to the Board. The purpose of this report is to provide a summary outlining the Toronto Parking Authority President's use of the increased Delegation of Authority between February 1, 2026, and April 30, 2026.
The Board of Directors of the Toronto Parking Authority: 1. Received the report (May 14, 2026) from the President, Toronto Parking Authority for information.
Staff recommendation as filed
The President, Toronto Parking Authority recommends that: 1. The Board of Directors, Toronto Parking Authority, receive this report for information.
PA19.7adopted
Contract Award for Microsoft Cloud Subscriptions
The President, Toronto Parking Authority (TPA), recommends that the Board authorize a three-year Enterprise Subscription Agreement (ESA) with Microsoft Canada Ltd. The not-to-exceed value is $3,850,060, excluding Harmonized Sales Tax. The agreement establishes Microsoft as Toronto Parking Authority's strategic enterprise technology partner across productivity, customer engagement, data and analytics, Artificial Intelligence, and cloud hosting - capabilities that are now core to Toronto Parking Authority's day-to-day operations across parking, Bike Share, and Electric Vehicle business lines. Consolidating these services under a single integrated vehicle: (i) replaces fragmented third-party arrangements for hosting and support with a single accountable vendor relationship and a unified escalation path; (ii) replaces a separate managed-hosting commitment with consumption-based Azure billing, aligning cost to actual demand with no minimum commitment; and (iii) positions Toronto Parking Authority to realize the full value of Microsoft's Artificial Intelligence, governance, data, and compute services as an integrated stack rather than discrete tools. The agreement also secures volume-based pricing and unified commercial terms, reduces contract administration overhead, and gives Toronto Parking Authority the flexibility to scale capabilities across business lines within a single authorized envelope.
The Board of the Toronto Parking Authority: 1. Authorized the President, Toronto Parking Authority, to enter into an agreement with Microsoft Canada Ltd. in an amount not to exceed $3,850,060, excluding Harmonized Sales Tax (HST), over a three (3) year term: a. to renew Toronto Parking Authority's Enterprise Subscription Agreement with Microsoft Canada Ltd. for a further three-year period on terms no less favourable than the existing Enterprise Subscription Agreement, and to acquire under the renewed Enterprise Subscription Agreement subscription additional licenses listed in Table 1 in the report (May 15, 2026) from the President, Toronto Parking Authority, under the section Financial Impact to support the expansion of these capabilities across Toronto Parking Authority's business lines; and b. to award sole-source contracts to Microsoft Canada Ltd. for Microsoft Azure cloud services and unified support listed in Table 2 in the report (May 15, 2026) from the President, Toronto Parking Authority, to provide 24/7 technical support across all Microsoft services.
Staff recommendation as filed
The President, Toronto Parking Authority recommends that the Board of the Toronto Parking Authority: 1. Authorize the President, Toronto Parking Authority, to enter into an agreement with Microsoft Canada Ltd. in an amount not to exceed $3,850,060, excluding Harmonized Sales Tax (HST), over a three (3) year term: a. to renew Toronto Parking Authority's Enterprise Subscription Agreement (ESA) with Microsoft Canada Ltd. for a further three-year period on terms no less favourable than the existing Enterprise Subscription Agreement, and to acquire under the renewed Enterprise Subscription Agreement subscription additional licenses listed in Table 1 under the section Financial Impact to support the expansion of these capabilities across Toronto Parking Authority's business lines. b. to award sole-source contracts to Microsoft Canada Ltd. for Microsoft Azure cloud services and unified support listed in Table 2, to provide 24/7 technical support across all Microsoft services.
PA19.8adopted
Contract Award for Broadband and Managed Network Services
The purpose of this report is to seek authority for the President to utilize the Province of Ontario's Vendor of Record (VOR) arrangement and contract (The Ontario Master Agreement), Tender Number 15875 for Broadband Service and Tender Number 15839 for Managed Network (SD-WAN/SASE) Services, including high availability and 24x7 support to Bell Canada. The total potential value of this award adoption is approximately $7,109,302, excluding HST, over the 5-year term of the contract. Toronto Parking Authority's existing broadband and wide-area network infrastructure is approaching end-of-life and no longer meets the performance, security, and resilience standards required to operate more than 30 Green P parking garages, 100 surface lots, and supporting office and operation command center across the City of Toronto. This procurement refreshes that infrastructure end-to-end, replacing legacy circuits with managed broadband and overlaying a modern Secure Access Service Edge (SASE) architecture that consolidates SD-WAN, zero-trust network access, and 24x7 support under a single accountable vendor. Leveraging the Province of Ontario Vendor of Record and contract delivers four outcomes the Toronto Parking Authority cannot achieve through a standalone procurement of equivalent scale: (i) infrastructure modernization across all sites on a single contract; (ii) managed network services; (iii) carrier-grade reliability with high availability and 24x7 incident response; and (iv) pre-negotiated provincial volume pricing. These contract arrangements have two Streams: 1. Broadband connectivity - a Vendor of Record established via open competitive solicitation (Tender 15875) under which Bell is the primary provider with the first right of refusal. For Toronto Parking Authority requirements, Bell has already confirmed its ability to provide all required services. 2. Managed SD-WAN/SASE Services, including high availability, 24x7 support - a contract award via open competitive solicitation (Tender 15839)
The Board of Directors of the Toronto Parking Authority: 1. Authorized the President, Toronto Parking Authority, to enter into a Master Agreement, an Adoption Agreement with Bell Canada, being the primary vendor under the Province of Ontario Vendor of Record Tender Number 15875 and contracted vendor under Tender Number 15839. 2. Granted authority to the President, Toronto Parking Authority, to enter into and execute an agreement that is subject to terms and conditions acceptable to the President for the provision of Broadband and Managed SD-WAN/SASE services with Bell Canada for an initial term of 5 Years from the date of award. 3. Authorized the President, Toronto Parking Authority to enter in agreements as specified in Parts 1 and 2 above in a total combined amount not to exceed $7,109,302, excluding Harmonized Sales Tax (HST), over the five (5) year term.
Staff recommendation as filed
The President, Toronto Parking Authority recommends that: 1. The Toronto Parking Authority Board of Directors authorize the President, Toronto Parking Authority, to enter into a Master Agreement ("Agreement"), an Adoption Agreement with Bell Canada, being the primary vendor under the Province of Ontario Vendor of Record Tender No. 15875 and contracted vendor under Tender Number 15839. 2. The Toronto Parking Authority Board of Directors grant authority to the President, Toronto Parking Authority, to enter into and execute an agreement that is subject to terms and conditions acceptable to the President for the provision of Broadband and Managed SD-WAN/SASE services with Bell Canada for an initial term of 5 Years from the date of award. 3. The Toronto Parking Authority Board of Directors authorize the President, Toronto Parking Authority to enter in agreements as specified in recommendations 1 and 2 in a total combined amount not to exceed $7,109,302, excluding Harmonized Sales Tax (HST), over the Five (5) year term.
PA19.9adopted
Contract Award for SAP Third Party Support and Enhancement Services
The purpose of this report is to seek the approval of the Board to award the contract arising from RFP-IT-202510-01 - SAP Third Party Vendor Support to Deloitte Canada, following the completion of a competitive Request for Proposals (RFP) process conducted in accordance with Toronto Parking Authority ("TPA") governance and procurement requirements. The total potential value of the contract is approximately $1,206,002.76, excluding Harmonized Sales Tax, over the 5-year term. SAP is a core enterprise system at Toronto Parking Authority and the system of record for financial management, procurement, asset and maintenance operations, human resources, and SAP-integrated digital services that support revenue-generating activities, financial controls, and regulatory compliance. Over recent years, Toronto Parking Authority has made significant strategic investments in its SAP environment, including the modernization of SAP S/4HANA and integrated applications, increasing the platform's complexity, criticality, and long-term support requirements. As SAP has matured into an enterprise operational platform, management identified the need for comprehensive, ongoing SAP Application Management Services encompassing application support, SAP Basis administration, defect resolution, enhancements, integrations, and operational risk management.
The Board of Directors of the Toronto Parking Authority: 1. Provided authority to the President, Toronto Parking Authority to award and execute a contract with Deloitte Canada for RFP‑IT‑202510‑01 - SAP Third‑Party Vendor Support for a period of five (5) years with an estimated contract value of $1,206,002.76 (excluding Harmonized Sales Tax).
Staff recommendation as filed
The President, Toronto Parking Authority recommends that: 1. The Toronto Parking Authority Board of Directors provide authority to the President, Toronto Parking Authority to award and execute a contract with Deloitte Canada for RFP‑IT‑202510‑01 - SAP Third‑Party Vendor Support for a period of five (5) years with an estimated contract value of $1,206,002.76 (excluding Harmonized Sales Tax).
PA19.10adopted
Contract Award - Five-Year Elevator Maintenance Program (2026-2031)
The purpose of this report is to obtain approval from the Board of Directors of the Toronto Parking Authority (TPA) to award a contract for the provision of comprehensive elevator maintenance services across Toronto Parking Authority's portfolio of parking structures. The Toronto Parking Authority operates 38 elevating devices across its network of facilities, and it is essential that these elevators operate safely, reliably, and in full compliance with the requirements of the Technical Standards and Safety Authority (TSSA). Comprehensive elevator maintenance is fundamental to the Toronto Parking Authority's commitment to accessibility (Accessibility for Ontarians with Disability Act), and reliable service delivery across its parking assets. Elevating devices are critical infrastructure requiring proactive preventive maintenance, timely repairs, and compliance driven inspections to mitigate risk, ensure regulatory compliance, and maintain operational and emergency response readiness. This contract award results from a competitive Request for Proposals seeking qualified elevator maintenance contractors to provide comprehensive preventive maintenance, emergency response, corrective repairs, and lifecycle support for Toronto Parking Authority's elevator portfolio. Two compliant proposals were received, with Quality Allied Elevator (QAE) identified as the highest ranked and lowest cost compliant proponent. It is recommended that the Board approve the award of the Elevator Maintenance Program contract to Quality Allied Elevator for a total contract amount not to exceed $1,927,280.01, exclusive of Harmonized Sales Tax (HST). The contract includes allowances for ad hoc repairs and a contingency to accommodate the addition of new elevating devices as the portfolio evolves. While this represents an approximate 4 percent (%) increase over 2025 costs, the increase is attributable to the inclusion of two new parking facilities and the corresponding expansion in the number of elevating devices under contract.
The Board of Directors of the Toronto Parking Authority: 1. Provided authority to the President, Toronto Parking Authority, to negotiate, enter into, and execute a contract with Quality Allied Elevator for the delivery of the Elevator Maintenance Program (RFPEM20250901) in an amount not exceeding $1,927,280.01, excluding Harmonized Sales Tax (HST) for a contract term of three (3) years (April 1, 2026 to March 31, 2029), with two (2) optional one year extensions (April 1, 2029 to March 31, 2030, and April 1, 2030 to March 31, 2031), exercisable at the sole discretion of Toronto Parking Authority subject to satisfactory performance and annual budget availability.
Staff recommendation as filed
The President, Toronto Parking Authority recommends that: 1. The Toronto Parking Authority Board of Directors provide authority to the President, Toronto Parking Authority, to negotiate, enter into, and execute a contract with Quality Allied Elevator (QAE) for the delivery of the Elevator Maintenance Program (RFPEM20250901) in an amount not exceeding $1,927,280.01, excluding Harmonized Sales Tax (HST) for a contract term of three (3) years (April 1, 2026 to March 31, 2029), with two (2) optional one year extensions (April 1, 2029 to March 31, 2030, and April 1, 2030 to March 31, 2031), exercisable at the sole discretion of Toronto Parking Authority subject to satisfactory performance and annual budget availability.
PA19.11adopted
Contract Award - Bike Share Installation Retainer Various Sites - 2026-CON-VAR-D50.4
The 2030 Bike Share Toronto Growth Strategy "Ride More, Connect More" establishes a bold aspiration to inspire and mobilize one million unique Bike Share Toronto (BST) customers and position Bike Share Toronto as a trusted, valued, and integral transportation option for residents and visitors. The strategy is anchored in five operating imperatives, including accelerating fleet and station electrification and expanding and densifying the network citywide. The purpose of this paper is to seek authorization from the Toronto Parking Authority Board of Directors (the Board) to award an upset-limit contract of up to $4,500,000 for construction services Black and MacDonald Ltd and to obtain approval for the construction services and electrical upgrades required to support the next phase of Bike Share Toronto's electrification and network expansion program. Over the next five years, Toronto Parking Authority (TPA) will add 1,661 electric charging docks, increasing the share of electrified docks from 6 percent to 14 percent, for a total of 3,036 e-docks system-wide. To deliver this work, Toronto Parking Authority is seeking approval to award an upset-limit contract of up to $4,500,000 for construction services. These services will support the installation of e-bike stations, network expansion, and station densification at selected Toronto Parking Authority car parks and other locations across the city. As a prerequisite to electrification, Toronto Parking Authority must complete electrical upgrades at selected sites. Toronto Hydro-Electric System Limited, as Toronto's authorized local electricity distribution provider, is required to perform this enabling work. Accordingly, Toronto Parking Authority is seeking approval to issue a purchase order to Toronto Hydro-Electric System Limited in the amount of $750,000 to support electrical upgrades at approximately 20 to 30 locations. This investment directly advances the 2030 Bike Share Toronto Growth Strategy by enabling fleet electrification, supporting network expansion and densification, and improving system availability and reliability across the city.
The Board of Directors of the Toronto Parking Authority: 1. Provided authority to the President, Toronto Parking Authority, to award the Bike Share Installation Retainer Various Sites - 2026-CON-VAR-D50.4 to Black and McDonald Limited, having achieved the highest overall score through the competitive procurement process and having met all construction tender requirements for total upset limit of $4,500,000.00 excluding HST. 2. Provided authority to the President, Toronto Parking Authority, to issue a purchase order to Toronto Hydro-Electrical Systems Limited in the amount of $750,000.00 excluding Harmonized Sales Tax for electrical upgrades required for the development of Toronto Parking Authority's e-bike charging network.
Staff recommendation as filed
The President, Toronto Parking Authority recommends that: 1. The Board of Directors of Toronto Parking Authority provide authority to the President, Toronto Parking Authority, to award the Bike Share Installation Retainer Various Sites - 2026-CON-VAR-D50.4 to Black and McDonald Limited, having achieved the highest overall score through the competitive procurement process and having met all construction tender requirements for total upset limit of $4,500,000.00 excluding HST. 2. The Board of Directors of Toronto Parking Authority provide authority to the President, Toronto Parking Authority, to issue a purchase order to Toronto Hydro-Electrical Systems Limited in the amount of $750,000.00 excluding Harmonized Sales Tax for electrical upgrades required for the development of Toronto Parking Authority's e-bike charging network.
PA19.12adopted
The purpose of this paper is to seek authorization from the Toronto Parking Authority Board of Directors (the Board) for additional consulting and construction fees required to address structural deficiencies discovered during the current garage restoration project at Car Park 150 located at 40 Larch Street (CP 150). As background, Toronto Parking Authority (TPA) is advancing the approved capital rehabilitation project originally valued at $5,245,943.42 at CP 150 as authorized by the Board at its meeting on March 4, 2025. During removal of the asphalt traffic deck and waterproofing system, Toronto Parking Authority's structural consultant, Sense Engineering (GTA) Ltd., identified structural irregularities, including radial cracking at multiple column locations. Toronto Parking Authority immediately implemented emergency safety measures, including temporary shoring to stabilize the structure. These measures were completed promptly to ensure public safety and maintain the structural integrity of the facility while a comprehensive investigation was undertaken to determine the cause, extent, and depth of the radial cracking. Sense Engineering completed its review of the deficiencies identified through a structural investigation and determined that additional, more complex design and construction-related work is required. The investigation identified several deficiencies in the existing structure, including differences between the original design drawings and the facility's actual structural conditions and column construction details that reduced the slab's load-carrying capacity. The investigation also confirmed the need to reduce structural dead load by replacing the existing asphalt traffic deck with a lighter-weight traffic deck system, such as polyurethane methacrylate (PUMA), which provides comparable durability while reducing load on the structure. The structural analysis and proposed structural repair details were independently peer reviewed by Engineering Link and Honeycomb Engineering, respectively. To proceed with the required corrective work, Toronto Parking Authority is seeking the Board to increase: - the construction contract with Heritage Restoration Inc. (HRI) from $5,245,943.42 to a total of $12,005,943.42, excluding HST, including $5,260,000 in structural repair costs and a $1,500,000 contingency; and - the consulting contract with Sense Engineering (GTA) Ltd. from $552,260 to $1,052,260, excluding HST, to cover expanded structural analysis, additional investigation and testing, detailed strengthening design, and construction‑phase support. Despite the significant increase in project cost resulting from this unforeseen scope, the additional work is directly and materially connected to the original CP 150 rehabilitation project/tender. The work arises from structural conditions identified during execution of the approved rehabilitation scope and is necessary to complete the project safely and effectively. To confirm that HRI's proposed change order costs were reasonable, competitive, and aligned with industry norms, Toronto Parking Authority engaged its retained cost consultant to conduct an independent review. The review determined that HRI's proposed costs were approximately 20% below expected industry benchmarks. As such, the additional structural repair and traffic deck replacement work is appropriately managed as a change order to the existing contract, rather than as a separate procurement. Retendering the work would introduce unnecessary delay, increase project risk, and potentially compromise continuity of design responsibility, construction sequencing, and site safety. It may also expose Toronto Parking Authority to contract termination costs, remobilization costs, claims for delay, and additional carrying costs associated with extending the project schedule. Proceeding by change order allows the required repairs to advance efficiently while maintaining accountability, cost control, and alignment with the original project objectives. This approach also reduces the risk of further disruption to the facility, the supported Toronto Community Housing Corporation (TCHC) residential buildings, and the City-owned public laneways above the structure.
The Board of Directors of the Toronto Parking Authority: 1. Provided authority to the President, Toronto Parking Authority, to amend contract 2025-CON-CP150-B10 for the Garage Restoration project located at 40 Larch Street (Car Park 150) with Heritage Restoration Inc. The amended contract includes the current construction contract valued at $5,245,943.42, plus $5,260,000 in additional structural repairs, plus $1,500,000 in contingency allowance for a total approved construction contract value of $12,005,943.42 excluding Harmonized Sales Tax (HST). 2. Provided authority to the President, Toronto Parking Authority, to amend contract 2023-CS-CP150-B10 for the Garage Restoration project located at 40 Larch Street (Car Park 150) with Sense Engineering (GTA) Ltd. The amended contract includes the current consulting contract valued at $552,260, plus additional structural design, construction review, and contract administration fees of $500,000, with the sum total approved valued at $1,052,260 excluding Harmonized Sales Tax (HST).
Staff recommendation as filed
The President, Toronto Parking Authority recommends that: 1. The Toronto Parking Authority Board of Directors provide authority to the President, Toronto Parking Authority, to amend contract 2025-CON-CP150-B10 for the Garage Restoration project located at 40 Larch Street (Car Park 150) with Heritage Restoration Inc. by increasing the current construction contract valued at $5,245,943.42, by $5,260,000 in additional structural repairs and $1,500,000 in contingency allowance, for a total approved construction contract value of $12,005,943.42 excluding Harmonized Sales Tax (HST). 2. The Toronto Parking Authority Board of Directors provide authority to the President, Toronto Parking Authority, to amend contract 2023-CS-CP150-B10 for the Garage Restoration project located at 40 Larch Street (Car Park 150) with Sense Engineering (GTA) Ltd. by increasing the current consulting contract valued at $552,260, by $500,000 for additional structural design, construction review, and contract administration fees, with the sum total approved valued at $1,052,260 excluding Harmonized Sales Tax (HST).
PA19.13adopted
Contract Award - 2026-CON-CP404-C10 Systems Operations Centre Construction
The purpose of this paper is to seek authorization from the Board of Directors, Toronto Parking Authority (TPA), to proceed with Phase Two (2) of the Systems Operations Centre (SOC) Construction at 95 Beecroft Road (Car Park 404). Specifically, this report requests authorization to: - Award a construction contract for the Systems Operations Centre construction with a value of $5,344,982.72 (excluding HST); and - Amend the existing consulting services contract with Barry Bryan Associates (BBA) by increasing the approved value to $847,500 (excluding HST) to support expanded construction phase services. The Toronto Parking Authority is committed to delivering choice, ease, and speed through a customer-centric approach that enhances experience, brand relevance, and loyalty. By integrating customer service, operations, and maintenance across all channels into a centralized Systems Operations Centre, Toronto Parking Authority aims to deliver seamless, intuitive, and efficient services. This approach enables proactive customer engagement, improves operational efficiency, and supports a connected, high-quality customer experience across all platforms. The Systems Operations Centre is also aligned with the Toronto Parking Authority's Enterprise Risk Management (ERM) profile, addressing potential risks associated with internal scalability. It will ensure that internal processes and systems align with Toronto Parking Authority's strategic priorities and enhance the organization's ability to effectively support its operations. Additionally, it will future proof the operation providing the ability to absorb additional lines of business and new workflows. The Systems Operations Centre will be located at the current monitoring station at 95 Beecroft Road, a 5-storey garage with 5,500 square feet of office space. However, the outdated layout and technology within the monitoring station limits the Toronto Parking Authority's ability to meet modern standards for communication, situational awareness, and operational responsiveness necessitating the Systems Operations Centre's modernization. The project is following a three-phase approach: Phase One (1) is complete and involved detailed design, consulting, and construction planning; Phase Two (2), currently underway and the purpose of this paper, covers facility construction to meet current codes and industry standards; and the upcoming Phase Three (3) will focus on software integration and implementation for business transformation. Phase Two (2) construction will upgrade the existing monitoring facility into a Systems Operations Centre that can support 24/7 mission-critical operations. The work includes interior renovations and improvements to electrical, data, communications, Heating, Ventilation, and Air Conditioning, and building systems to support continuous use, specialized equipment, energy efficiency, and reliable operations. The project will also improve acoustics, lighting, finishes, ergonomics, security, and access control. Construction will be phased, with temporary measures in place to maintain uninterrupted operations and customer service during the construction. A competitive procurement process was completed for Phase Two (2), including pre-qualification and a Request for Tender process. Two pre-qualified contractors submitted compliant bids. Based on bid compliance, pricing, schedule, and relevant experience with complex renovations in occupied and secure facilities, Toronto Parking Authority recommends awarding the construction contract to Koler Builders Inc. for $5,344,982.72, excluding HST. To support construction delivery, the consulting services contract with Barry Bryan Associates will require an amendment to account for added coordination, extended construction duration, and enhanced contract administration. This will increase the consulting services contract by $150,000 to a total value of $847,500 (excluding HST). Board approval of the recommended contract award and consulting amendment is required to maintain project momentum, ensure continuity of critical monitoring operations, and deliver a modernized Systems Operations Centre that supports Toronto Parking Authority's operational, customer service, and strategic objectives.
The Board of Directors of the Toronto Parking Authority: 1. Provided authority to the President, Toronto Parking Authority, to award the Systems Operations Centre Construction contract at 95 Beecroft Road (Car Park 404), Contract No. 2026-CON-CP404-C10, to Koler Builders Inc. for a total of $4,454,982.72 in base scope, plus $890,000 in contingency allowance, being the sum total of $5,344,982.72 excluding Harmonized Sales Tax (HST). 2. Provided authority to the President, Toronto Parking Authority, to amend the approved consulting services contract value with Barry Bryan Associates for the Systems Operations Centre Development, Project No. 2024-CS-CP404-C10, by increasing the current approved value by $150,000 in additional consulting fees being the sum total of $847,500 excluding Harmonized Sales Tax (HST).
Staff recommendation as filed
The President, Toronto Parking Authority recommends that: 1. The Toronto Parking Authority Board of Directors provide authority to the President, Toronto Parking Authority, to award the Systems Operations Centre (SOC) Construction contract at 95 Beecroft Road. (Car Park 404), Contract No. 2026-CON-CP404-C10, to Koler Builders Inc. for a total of $4,454,982.72 in base scope, plus $890,000 in contingency allowance, being the sum total of $5,344,982.72 excluding Harmonized Sales Tax (HST). 2. The Toronto Parking Authority Board of Directors provide authority to the President, Toronto Parking Authority, to amend the approved consulting services contract value with Barry Bryan Associates for the Systems Operations Centre (SOC) Development, Project No. 2024-CS-CP404-C10, by increasing the current approved value by $150,000 in additional consulting fees being the sum total of $847,500 excluding Harmonized Sales Tax (HST).
PA19.14adopted
The purpose of this report is to obtain approval from the Toronto Parking Authority (TPA) Board of Directors to award a contract to Smith and Andersen Consulting Engineering in the amount of $1,200,000 to provide consultant design support and construction oversight services for infrastructure upgrades to support the Security Enhancements - Pedestrian Access Controls Implementation at twelve (12) car parks. At its meeting on May 15, 2025, the Toronto Parking Authority Board of Directors received Management's security approach and framework. As part of that discussion, Toronto Parking Authority outlined its intent to implement pedestrian access controls at parking garages that meet the criteria for upgrade. At its meeting on July 17, 2024, the Toronto Parking Authority Board of Directors approved the procurement of a Parking Access and Revenue Control System (PARCS). The Parking Access and Revenue Control System includes pedestrian access control capabilities designed to enhance safety and deter unauthorized access and antisocial behaviour. With this new capability, Toronto Parking Authority must undertake base building infrastructure upgrades at twelve (12) selected parking facilities to support the successful implementation of pedestrian access controls and related safety and security enhancements. The pedestrian access control capabilities will require modifications to the existing design of pedestrian doors and the installation of roll-up vehicle doors. The scope of work includes upgrades to building systems, including fire and life safety systems and HVAC, as well as electrical and mechanical infrastructure, entrance and exit circulation elements, and other foundational components necessary to support ongoing operations, modernization initiatives, and future growth. To support delivery of this work, Toronto Parking Authority intends to award a contract for design, technical advisory, and construction oversight services. The consultant will coordinate with internal stakeholders, obtain permit approvals when required, conduct site reviews and inspections, and support implementation of the required infrastructure upgrades. Awarding a single contract will promote consistent design standards, streamline project delivery, and provide effective oversight throughout the program, helping ensure Toronto Parking Authority's parking facilities remain safe, reliable, resilient, and capable of supporting future technology and security enhancements. Implementation of pedestrian access controls is expected to allow Toronto Parking Authority to re-allocate approximately $500,000 to $600,000 annually from its security services (OPEX) budget to other locations that are not suitable for pedestrian access control upgrades. Prototype results from Car Park 262, located at 10 Soho Street, demonstrate the effectiveness of this approach. Since pedestrian access controls were implemented in June 2023, security incidents have declined from a pre-implementation peak of 205 incidents per month to an average run rate of approximately six incidents per month versus the 24-month period ending December 2025, representing an approximate 97 percent reduction.
The Board of Directors of the Toronto Parking Authority: 1. Provided authority to the President, Toronto Parking Authority, to execute retainer agreements for RFP 2026-CS-­VAR-E1030 Security Enhancements - Pedestrian Access Controls Implementation Retainer to Smith and Andersen Consulting Engineering to provide design and contract administration services on an as-required basis through June 30, 2028, for a combined total amount not to exceed $1,200,000 (excluding HST).
Staff recommendation as filed
The President, Toronto Parking Authority recommends that: 1. The Board of Directors of Toronto Parking Authority provide authority to the President, Toronto Parking Authority, to execute retainer agreements for RFP 2026-CS-­VAR-E1030 Security Enhancements - Pedestrian Access Controls Implementation Retainer to Smith and Andersen Consulting Engineering to provide design and contract administration services on an as-required basis through June 30, 2028, for a combined total amount not to exceed $1,200,000 (excluding HST).
PA19.15adopted
The purpose of this report is to obtain approval from the Board of Directors of the Toronto Parking Authority (TPA) for Phase One (1) of a fleet replacement and decarbonization plan. Phase One (1) of the Fleet Replacement and Decarbonization Program (2026-2028) represents the first stage of Toronto Parking Authority's sustainable fleet transition and replacement strategy, with a focus on replacing the most critical end-of-life fleet assets. Approval is sought for spending authority of $3,300,000, excluding HST, to replace thirty (30) vehicles and to authorize Toronto Parking Authority to procure fleet vehicles and related equipment through the City of Toronto's Fleet Services Division (FSD). The Toronto Parking Authority (TPA) operates a fleet of approximately seventy-six (76) assets. In 2024, the Toronto Parking Authority commissioned GHD Limited Canada (GHD) to develop a Sustainable Fleet Plan. The plan provides a long-term fleet replacement and transition strategy aligned with the City of Toronto's TransformTO Net Zero Strategy, with the objective of achieving 100 percent fleet electrification and eliminating an estimated five (5) million kilograms of CO₂ emissions. As part of Phase One (1) of the Sustainable Fleet Plan, thirty (30) vehicles have been identified for replacement by the end of 2028. These vehicles are approaching, or have exceeded, their useful service life, resulting in increased maintenance costs, operational reliability risks, and higher greenhouse gas (GHG) emissions. Toronto Parking Authority is leveraging the City of Toronto's Fleet Services Division (FSD) to support fleet procurement, maintenance, and driver safety programs. In collaboration with Fleet Services Division, Toronto Parking Authority conducted a comprehensive fleet efficiency review, identifying opportunities to improve efficiency, standardization, and cost effectiveness for both fleet procurement and management. As a result, Toronto Parking Authority intends to transition fleet procurement and management functions to Fleet Services Division (FSD) under a shared service model.
The Board of Directors of the Toronto Parking Authority: 1. Approved the Toronto Parking Authority Fleet Replacement and Decarbonization Program (2026 to 2035) Phase One (1) described in the report (May 4, 2026) from the President, Toronto Parking Authority with a total capital investment of approximately $3,300,000 (excluding HST) and authorize Toronto Parking Authority to procure fleet vehicles and equipment through the City of Toronto's Fleet Services Division.
Staff recommendation as filed
The President, Toronto Parking Authority, recommends: 1. That the Board of Directors of Toronto Parking Authority approve the Toronto Parking Authority Fleet Replacement and Decarbonization Program (2026 to 2035) Phase One (1) described in this report (dated May 4, 2026) with a total capital investment of approximately $3,300,000 (excluding HST) and authorize Toronto Parking Authority to procure fleet vehicles and equipment through the City of Toronto's Fleet Services Division.
PA19.16received
Short Term Parking at the Price Street Green P Lot
City Council on March 25 and 26, 2026, adopted Item MM39.7 and, in so doing, has requested the Toronto Parking Authority board to designate at least 20 of the Price Street Green P lot parking spots to non-renewable short term (maximum three hours) parking spots, in order to provide parking for customers of local restaurants and businesses.
The Board of Directors of the Toronto Parking Authority received the item for information.
PA19.17received
Protecting Chinatown as a Cultural District - Chinatown (Larch Street) parking garage
City Council on March 25 and 26, 2026, adopted Item MM39.53 and, in so doing, has requested the Toronto Parking Authority Board of Directors to give a high priority to completing planned safety and other upgrades to the Chinatown (Larch Street) parking garage in 2026.
The Board of Directors of the Toronto Parking Authority received the item for information.
PA19.18adopted
On Street Parking Rate Increases in Ward 18
While the Board of Directors adopted item PA18.4 - 2026 On-Street Parking Rate Changes at its previous meeting on March 11, 2026, there have been some concerns raised about on-street parking rates in Willowdale (Ward 18) by the local Councillor (see attached letter).
The Board of Directors of the Toronto Parking Authority: 1. Referred the item to the President, Toronto Parking Authority to review the request from Councillor Cheng for consideration in future budget years.
Staff recommendation as filed
That the Board of Directors of the Toronto Parking Authority: 1. Refer the item to the President, Toronto Parking Authority to review the request from Councillor Cheng for consideration in future budget years.