TO Live - Digital Transformation Committee
The full agenda, as filed
All 5 items in the clerk’s order. Each carries the city’s own words: the staff recommendation, what the body decided, and its status. Nothing below is written by us.
RQ2.1adopted
Digital Transformation - Current and Future State
The purpose of this report is to present the current and future state of TO Live's customer experience.
The Digital Transformation Committee recommends that the Board of Directors of TO Live: 1. Receive the report (October 28, 2019) from the President and Chief Executive Officer, TO Live, for information. 2. Direct that Confidential Attachment 1 to the report (October 28, 2019) from the President and Chief Executive Officer, TO Live, remain confidential in its entirety as it pertains to a plan to be applied to any negotiations carried on or to be carried on by or on behalf of the Board of Directors of TO Live.
Staff recommendation as filed
The President and Chief Executive Officer recommends that the Board of Directors of TO Live: 1. Receive this report, Confidential Attachment 1 and Attachment 1 for information. 2. Direct that Confidential Attachment 1 remain confidential in its entirety as it pertains to a plan to be applied to any negotiations carried on or to be carried on by or on behalf of the Board of Directors of TO Live.
RQ2.2amended
The Digital Request for Proposal and Responses - Chief Executive Officer Status Update
The Chair of the committee requests to submit the following agenda item for the meeting on November 6, 2019: 1. Chief Executive Officer Status Update of The Digital Request for Proposal and Responses
The Digital Transformation Committee recommends that the Board of Directors of TO Live: 1. Receive the item for information.
RQ2.3amended
Metrics Governing a Digital Transformation and Marketing KPIs
The Chair of the committee requests to submit the following agenda item for the meeting on November 6, 2019: 1. Discussion Regarding Metrics Governing a Digital Transformation and Marketing KPIs
The Digital Transformation Committee recommends that the Board of Directors of TO Live: 1. Receive the item for information.
RQ2.4amended
Key Qualifications for a Vice President of Marketing To Help Drive Digital Transformation
The Chair of the committee requests to submit the following agenda item for the meeting on November 6, 2019: 1. Discussion regarding Key Qualifications for a Vice President of Marketing To Help Drive Digital Transformation
The Digital Transformation Committee recommends that the Board of Directors of TO Live: 1. Receive the item for information.
RQ2.5amended
The Chair of the committee requests to submit the following agenda item for the meeting on November 6th. 1. Marketing process maturity.
The Digital Transformation Committee recommends that the Board of Directors of TO Live: 1. Receive the item for information.