TO Live - Digital Transformation Committee
The full agenda, as filed
All 1 items in the clerk’s order. Each carries the city’s own words: the staff recommendation, what the body decided, and its status. Nothing below is written by us.
RQ7.1adopted
Digital Transformation - Customer Relationship Management
This report is to provide the Board with an update on the status of TO Live's Digital Transformation project regarding Customer Relationship Management.
The TO Live - Digital Transformation Committee recommends that the Board of Directors of TO Live: 1. Approve the Customer Relationship Management solution as part of the overall Digital Transformation project, as noted in Confidential Attachment 1 to the report (February 26, 2021) from the President and Chief Executive Officer, TO Live. 2. Direct that Confidential Attachment 1 to the report (February 26, 2021) from the President and Chief Executive Officer, TO Live remain confidential in its entirety, as it contains positions, plans, procedures, criteria, or instructions to be applied to any negotiations carried on or to be carried on by or on behalf of the City or local board.
Staff recommendation as filed
The President and CEO recommends that the Board of Directors of TO Live: 1. Approve the Customer Relationship Management solution as part of the overall Digital Transformation project, as noted in Confidential Attachment 1 2. Direct that Confidential Attachment 1 remain confidential in its entirety, as it contains positions, plans, procedures, criteria, or instructions to be applied to any negotiations carried on or to be carried on by or on behalf of the City or local board.