The filed record
Enhancing Customer Service by Reviving Permit Parking Renewals at the East York Civic Centre
The Public Gallery wrote no story on this item. What follows is the city’s own record of what happened to it, as filed: nothing on this page is summarised or scored by us.
The decision
2019-03-05 · General Government and Licensing Committee · referred
As filed
The General Government and Licensing Committee: 1. Referred the item to the Deputy City Manager, Corporate Services, with a request to review options to restore the in-person Permit Parking Renewal Service at the East York Civic Centre and to report back to the General Government and Licensing Committee at its meeting on April 23, 2019.
On the agenda
As the city filed it
Many residents, especially those in East York and East Toronto, would like to once again be allowed to renew on-street parking permits at the East York Civic Centre. Both Permit Parking staff at Toronto City Hall and my office regularly receive complaints from residents who have been inconvenienced and are upset with the decision to end the service at the East York Civic Centre. East York residents have tremendous pride in their borough and the Civic Centre is at the heart of the community.
Show the rest of As the city filed it, 814 more characters as filed
It was only natural that, for many years after amalgamation, the East York Civic Centre carried on providing services such as Parking Permit renewal. Restoring permit renewal service would entail minimal expense to the City, as staff would only be needed on the handful of days each year when permits are renewed. In the lead-up to amalgamation, there was an unspoken promise that changes to the services and way of life in the former municipalities would be kept to a minimum. Only those reforms that resulted in important savings - which is clearly not the case here - would be implemented. As well, under the new 25-ward model, there was not to be any reduction in service to the public. With this in mind, please review the decision to terminate a service which has served the community well for so many years.
Staff recommended
Councillor Paula Fletcher recommends that: 1. City Council direct the City Manager to work with the requisite City Divisions to restore the in-person Permit Parking Renewal Service at the East York Civic Centre.
On the record
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