The Public GalleryToronto

General Government and Licensing Committee · 2019-04-23 · 2019.GL4.11

The filed record

311 Toronto - Response Times

The Public Gallery wrote no story on this item. What follows is the city’s own record of what happened to it, as filed: nothing on this page is summarised or scored by us.

The decision

2019-04-23 · General Government and Licensing Committee · deferred

As filed

The General Government and Licensing Committee deferred consideration of the item until its meeting on May 21, 2019.

On the agenda

As the city filed it

City Council, at its meeting on July 23, 24, 25, 26, 27, and 30, 2018, requested the Deputy City Manager, Corporate Services, to undertake a review of 311 Toronto's response time standards for calls and emails. The purpose of this report is to provide details on the service standards related to the various channels within 311 Toronto.

Staff recommended

The Deputy City Manager, Corporate Services recommends that: 1. The General Government and Licensing Committee receive this report for information.

    On the record

    The item as the City filed it

    More from this meeting

    The whole meeting