Enterprise Work Management Solution (EWMS) Program Status

The Public Gallery wrote no story on this item. What follows is the city’s own record of what happened to it, as filed: nothing on this page is summarised or scored by us.

The decision

2024-07-05 · Audit Committee · amended

As filed

The Audit Committee: 1. Requested the Chief Technology Officer, in collaboration with the General Manager, Transportation Services, the General Manager, Solid Waste Management Services, the General Manager, Parks, Forestry and Recreation, the General Manager, Toronto Water, and the Executive Director, Customer Experience, to report back to Audit Committee on the status of the Enterprise Work Management Solution Program's 2023 audit recommendations by June 30, 2025.

On the agenda

As the city filed it

This report updates the Audit Committee on the City's Enterprise Work Management Solution (EWMS) Program, fulfilling recommendation 4 from 2023.AU3.4 - Audit of the Enterprise Work Management Solution (EWMS): Lessons Learned for Future Large Information Technology Projects. This status update covers the implementation cost, benefits realized as of the first quarter of 2024 and outlines the City's continued implementation and monitoring plan.

Staff recommended

The Chief Technology Officer, the General Manager, Transportation Services, the General Manager Solid Waste Management Services, the General Manager, Parks, Forestry and Recreation, the General Manager, Toronto Water, and Executive Director, Customer Experience Division recommends that: 1. Audit Committee receive this report for information.

On the record

The item as the City filed it