The filed record
Framework for Ridership Growth
The Public Gallery wrote no story on this item. What follows is the city’s own record of what happened to it, as filed: nothing on this page is summarised or scored by us.
The decision
2025-07-10 · Toronto Transit Commission - Strategic Planning Committee · amended
As filed
The Strategic Planning Committee: 1. Directed TTC staff to: a. Leverage the TTC's Planning Advisory Group to review and receive feedback on ridership growth. b. Conduct a comprehensive review of TTC Service Standards, with extensive consultation with TTC's Planning Advisory Group and customers to begin in 2026. 2. Amended the eleventh bullet in the draft guiding principles to read: Ensure that the TTC remains affordable, accessible , and equitable for customers 3.
Show the rest of As filed, 326 more characters as filed
Endorsed the draft ridership growth guiding principles, and added the following additional guiding principles: Centre riders and ensure that their experience informs and drives decisions Use and report on indicators, standards, and metrics that support reducing barriers to new ridership Ensure accountability and transparency
On the agenda
As the city filed it
The Strategic Planning Committee will be presented with key ridership trends and an outline of a draft Ridership Growth Strategy, including guiding principles and considerations which will aim to increase ridership and support the TTC's long-term financial sustainability. Supplementary information is included in the following attachments to inform the discussion: Attachment 1: Overview of TTC Service Standards Attachment 2: 2019-2025 TTC Service Consultation Brief
Staff recommended
It is recommended that the Strategic Planning Committee: 1. Direct TTC staff to: a. Leverage the TTC's Planning Advisory Group to review and receive feedback on ridership growth. b. Conduct a comprehensive review of TTC Service Standards, with extensive consultation with TTC's Planning Advisory Group and customers to begin in 2026. 2. Endorse the draft ridership growth guiding principles.