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Toronto City Council · 2026-05-20 · 2026.MM41.5

The filed record

Improving Training of City Enforcement Staff - by Councillor Dianne Saxe, seconded by Councillor Jon Burnside

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The decision

2026-05-20 · Toronto City Council · adopted

As filed

City Council on May 20 and 21, 2026, adopted the following: 1. City Council request the City Manager to review and, if appropriate, update the training provided to by-law enforcement officers and special constables across all City divisions to ensure they receive a consistent understanding of enforcement tools and processes, including: a. powers of entry and inspection powers available to them under the City of Toronto Act, 2006, and other relevant legislation; b.

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processes and criteria to lay charging documents such as Part I certificates of offence and Part III Informations under the Provincial Offences Act and other relevant legislation; c. processes and criteria to undertake remedial action under the City of Toronto Act, 2006, and other relevant legislation; d. policies on extenuating and aggravating circumstances, including repeat offences and seriousness of consequences; e. note-taking and evidence management; and f. professional conduct.

On the agenda

As the city filed it

Effective enforcement of by-laws is essential for good governance of our city. Such enforcement is becoming more challenging due to limited resources, high staff turnover, population growth, court backlogs, the lasting impact of the pandemic and the drug crisis. Some of these factors are beyond the city's control. However, the city should improve and standardize the training of its bylaw enforcement officers and special constables, who are presently scattered across multiple departments and receive highly variable training.

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Properly trained enforcement staff can be expected to be more efficient and effective at their jobs.

Staff recommended

Councillor Dianne Saxe, seconded by Councillor Jon Burnside, recommends that: 1. City Council request the City Manager to review and, if appropriate, update the training provided to by-law enforcement officers and special constables across all City divisions to ensure they receive a consistent understanding of enforcement tools and processes, including: a. powers of entry and inspection powers available to them under the City of Toronto Act, 2006, and other relevant legislation; b.

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processes and criteria to lay charging documents such as Part I certificates of offence and Part III Informations under the Provincial Offences Act and other relevant legislation; c. processes and criteria to undertake remedial action under the City of Toronto Act, 2006, and other relevant legislation; d. policies on extenuating and aggravating circumstances, including repeat offences and seriousness of consequences; e. note-taking and evidence management; and f. professional conduct.

    On the record

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