Council to Review TCHC Safety Measures, Including CCTV and Visitor Verification Policies

housing

Council to Review TCHC Safety Measures, Including CCTV and Visitor Verification Policies

Councillor Chris Moise is asking City Council to direct Toronto Community Housing Corporation to conduct a comprehensive review of its building security practices, including CCTV camera coverage, visitor verification systems, and building access controls. The review stems from tenant safety concerns raised at community meetings in Moss Park and St. James Town, where residents cited unauthorized entry, trespassing, and difficulty identifying visitors as recurring problems.

not yet heardToronto City Council · Wed, Jul 29You can weigh in

Who did what

Councillor Chris Moise (Ward 13, Toronto Centre) movedMoved the motion requesting a TCHC security review
Councillor Paula Fletcher (Ward 14, Toronto-Danforth) secondedSeconded Moise's motion

Also in this item

• Tenants at Moss Park and St. James Town have raised consistent safety concerns including unauthorized entry, package theft, and inability to identify visitors at their door before opening it, particularly affecting seniors, families with children, newcomers, and vulnerable residents.

• Toronto Community Housing Corporation has already begun Crime Prevention Through Environmental Design reviews and committed to assessing camera coverage and access control measures in affected communities.

The journey

Wed, Jul 29 · Toronto City Council · not yet heard

Time to act

You can weigh in

Residents can contact their councillor before the vote or attend council to depute on 2026-07-29. Deputation window opens when the item is called.

Why is this story here?

Big deal at city hallA comprehensive review of TCHC building security and access control touches thousands of residents across TCHC's social housing portfolio, involves policy changes to systems affecting daily building operations, and may result in sustained capital spending on CCTV and access technology. This is a multi-year commitment affecting who controls building access and security decisions across the city's largest non-market landlord.Felt nowTCHC residents (approximately 110,000 people) experience building security directly in their daily lives. Unauthorized entry, trespassing, package theft, and inability to verify visitors are immediate, recurring concerns already documented in community safety meetings. The review addresses safety practices in the buildings where these residents live.

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Official title: Enhancing Tenant Safety Through a Review of Toronto Community Housing Corporation CCTV Camera Coverage, Visitor Verification Measures and Related Policies - by Councillor Chris Moise, seconded by Councillor Paula Fletcher · meeting video