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←Toronto Zoo · 2026-10-16 · 2026.ZB24.7

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Toronto Zoo decides · Fri, Oct 16

Zoo Board is asked to hear strategic initiatives update

Citywide

The Toronto Zoo Board of Management is asked to receive an update on strategic initiatives from the Zoo Operations Division. The report would cover early performance of Glow in the Wild, complimentary school field trips for Toronto public schools, and revenue from a pygmy hippo calf named Maple.

Also in this item

• The Zoo has launched Glow in the Wild, a new initiative generating early attendance and revenue

• Complimentary school field trips are now available for all publicly funded Toronto schools

• The birth of Maple, a pygmy hippo calf, has created significant attendance and engagement opportunities

How to act

The journey

Fri, Oct 16 · Toronto Zoo · scheduled, not yet heard
Why is this story here?
ContainedThe report updates the Board on initiatives within the Zoo's strategic plan (2025-2028). Each initiative is bounded to Zoo operations and reversible without substantial cost to the institution.Touches a narrow groupIf the Board receives this report without further action, nothing changes operationally. The initiatives described (Glow in the Wild, school trips, the hippo) are either already in effect or their continuation depends on decisions not made in this report. A resident's experience changes only if they visit the Zoo or send a child on a school trip.

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The record as the City filed it

Staff recommended

The Chief Operations Officer, Toronto Zoo, recommends that the Board of Management of the Toronto Zoo: 1. Receive this report for information.

Considered

Official title: Strategic Initiatives and Guest Engagement Update · the item as the City filed it

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