Amendments to Toronto Parking Authority Policy Resolution 2-9 - Enforcement Practices at Unattended/Uncontrolled Car Parks

TPA staff recommend that Policy Resolution 2-9 be amended to eliminate the voluntary payment notice and issue only PVNs. Voluntary payment notices were introduced when parking equipment only accepted coins and was highly unreliable. The voluntary payment notice was a customer service approach to allow customers who had not paid for parking to pay. With the implementation of Pay and Display machines that accept credit cards, together with the introduction of the Green P Mobile App that allows customers to pay and extend their parking using their smartphones, the ability for customers to pay for parking and, in turn, compliance levels have increased significantly and there is no longer a need to offer a courtesy payment option.