Procurement of SAP S/4HANA Proprietary Software from SAP Canada to Support the Toronto Parking Authority's Financial and Operational Modernization

Based on the results of the evaluation process, this report recommends that the TPA Board of Directors approve entering into a non-competitive contract with SAP Canada to provide software licensing and professional services, by leveraging the terms and conditions of the City of Toronto's Master Services Agreement with SAP Canada, for the delivery of a non-customized, single tenant cloud-based software-as-a-service ERP to support the TPA's financial and operational growth and transformation with a fully-hosted, robust, standardized, and scalable platform. SAP S/4HANA Cloud, single tenant edition, is an ERP software package which operates on a fully-integrated cloud platform providing SAP S/4HANA Finance, SAP Analytics Cloud, SAP Asset Manager (Mobility), Customer Relationship Management (CRM), and SAP Success Factors applications. Implementation of SAP's "model company" will provide effective, efficient administration to support finance and daily operations, including procurement, contract management, work orders, and asset management. A cost-benefit analysis for the ERP was undertaken in support of the recommended approach. By using the City of Toronto's Master Services Agreement, the TPA estimates annual license fee savings of approximately $120,000 and a projected investment break-even at 6.5 years based upon the current project plan.

amount of $4,645,223 plus Harmonized Sales Tax, on terms and conditions satisfactory to the Acting President and in a form satisfactory to the City Solicitor.