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Bid Award Panel · 2023-03-29 · 2023.BA20.1

The filed record

Award of Solicitation Number 3218413414 to Canadian Hearing Services for the Communication Access Realtime Translation, American Sign Language Interpretation, Translation and Video Captioning Services for Various City Divisions

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The decision

2023-03-29 · Bid Award Panel · adopted

As filed

The Bid Award Panel adopted the following: 1. Bid Award Panel grant authority to award the contract in accordance with the Contract Details set out in the report (March 23, 2023) from the Chief Procurement Officer: Solicitation Number: RFP Ariba Document Number 3218413414 Description: The provisions of Communication Access Realtime Translation, American Sign Language Interpretation, translation and video captioning services for various divisions to multiple locations throughout the City of Toronto, as and when required for a period of three (3) years with an option in favour of the City to extend the agreement on the same terms and conditions for an additional term of up to two (2) additional separate one (1) year periods.

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Divisions involved will monitor vendor performance during the first term of the contract. Should the option(s) be exercised, the City Clerk or designate will request the Chief Procurement Officer to process the renewals under the same terms and conditions. Recommended Supplier: Canadian Hearing Services for Categories 1, 2 and 3 Contract Award Value: $822,720 net of all applicable taxes and charges $929,674 including HST and all applicable charges $837,200 net of HST recoveries Contract is expected to start on date of award and end on December 31, 2025. Option Year 1: January 1 2026 to December 31, 2026 $274,240 net of all applicable taxes and charges, $309,891 including HST and all applicable charges $279,067 net of HST recoveries Option Year 2: January 1 2026 to December 31, 2027 $274,240 net of all applicable taxes and charges $309,891 including HST and all applicable charges $279,067 net of HST recoveries The total potential contract award identified in this report, including all option years is $1,371,200 net of all applicable taxes and charges, and $1,549,456 inclusive of all taxes and charges. The total potential cost to the City is $1,395,333 net of HST recoveries.

On the agenda

As the city filed it

Solicitation Issued: August 9, 2022 Solicitation Closed: September 15, 2022 Number of Addenda Issued: Four (4) Number of Bids: 1 Bid for Category 1, 2 Bids for Category 2, 1 Bid for Category 3 Table 4: Summary of Bids Received Category Service Level 1 Supplier Name Canadian Hearing Services Category Service Level 2 Supplier Name Canadian Hearing Services Sign Language Interpreting Associates Ottawa Inc. Category Service Level 3 Supplier Name Canadian Hearing Services Range of Scores: Not applicable

Staff recommended

The Chief Procurement Officer recommends that the Bid Award Panel grant authority to award the following contract: Solicitation Number: RFP Ariba Document Number 3218413414 Description: The provisions of Communication Access Realtime Translation, American Sign Language Interpretation, translation and video captioning services for various divisions to multiple locations throughout the City of Toronto, as and when required for a period of three (3) years with an option in favour of the City to extend the agreement on the same terms and conditions for an additional term of up to two (2) additional separate one (1) year periods.

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Divisions involved will monitor vendor performance during the first term of the contract. Should the option(s) be exercised, the City Clerk or designate will request the Chief Procurement Officer to process the renewals under the same terms and conditions. Recommended Supplier: Canadian Hearing Services for Categories 1, 2 and 3 Contract Award Value: $822,720 net of all applicable taxes and charges $929,674 including HST and all applicable charges $837,200 net of HST recoveries Contract is expected to start on date of award and end on December 31, 2025. Option Year 1: January 1 2026 to December 31, 2026 $274,240 net of all applicable taxes and charges, $309,891 including HST and all applicable charges $279,067 net of HST recoveries Option Year 2: January 1 2026 to December 31, 2027 $274,240 net of all applicable taxes and charges $309,891 including HST and all applicable charges $279,067 net of HST recoveries The total potential contract award identified in this report, including all option years is $1,371,200 net of all applicable taxes and charges, and $1,549,456 inclusive of all taxes and charges. The total potential cost to the City is $1,395,333 net of HST recoveries.

    On the record

    The item as the City filed it

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