Request for Authority to Create a Centralized Login Platform

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The decision

2023-05-10 · Toronto City Council · adopted

As filed

City Council on May 10, 11 and 12, 2023, adopted the following: 1. City Council authorize the Chief Information Security Officer to create a centralized login platform for City websites, applications, and digital services, including the collection of necessary personal information; the creation of individual user digital profiles; and the directing of the necessary personal information to the proper operation of City

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websites, applications, and digital services associated with municipal services provided by the City as authorized by users of the City websites, applications and digital services.

On the agenda

As the city filed it

The purpose of this report is to request Council authority to authorize the Chief Information Security Officer to create a centralized login platform for public-facing City websites, applications, and digital services ("City Online Services"). The proposed centralized login platform will create a single point of entry for members of the public to access City Online Services, and will eliminate the need to leverage multiple login platforms for City Online Service.

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The proposed centralized login platform will enhance the cybersecurity and protection of login mechanisms, deliver services more efficiently, and also greatly improve the customer experience. The City will collect the personal information required to create a centralized login platform, establish a digital profile for each user, and allow members of the public to direct the personal information to the specific City Online Services they choose to use. While the proposed centralized login platform will result in personal information being collected in a different manner, it is not proposed that any additional information will be collected from what is being collected today by the City Online Services.

Staff recommended

The Chief Information Security Officer recommends that: 1. City Council authorize the Chief Information Security Officer to create a centralized login platform for City websites, applications, and digital services, including the collection of necessary personal information; the creation of individual user digital profiles; and the directing of the necessary personal information to the proper operation of City websites,

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applications, and digital services associated with municipal services provided by the City as authorized by users of the City websites, applications and digital services.

Considered

2023-04-20 · General Government Committee · adopted
Decision as filed
The General Government Committee recommends that: 1. City Council authorize the Chief Information Security Officer to create a centralized login platform for City websites, applications, and digital services, including the collection of necessary personal information; the creation of individual user digital profiles; and the directing of the necessary personal information to the proper operation of City websites, applications,
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and digital services associated with municipal services provided by the City as authorized by users of the City websites, applications and digital services.
2023-05-10 · Toronto City Council · adopted

On the record

The item as the City filed it

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