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Bid Award Panel · 2022-08-17 · 2022.BA201.3

The filed record

Award of Ariba Document Number Doc3387891245 to 911 Interpreters Inc. Real-time Over the Phone Interpretation Services

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The decision

2022-08-17 · Bid Award Panel · adopted

As filed

The Bid Award Panel adopted the following: 1. Bid Award Panel grant authority to award the contract in accordance with the Contract Details set out in the report (August 10, 2022) from the Acting Chief Procurement Officer: Solicitation Number: Request for Proposal, Ariba Document Number Doc 3387891245. Description: For the provision of Real -Time Over the Telephone Interpretation Service for a period of three (3) years, with an option in favour of the City to extend the agreement on the same terms and conditions for an additional term of up to two (2) separate one (1) year periods.

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Note: Should the option(s) be exercised, then the Director of Finance and Administration will request the Chief Procurement Officer to process the renewals under the same terms and conditions. Recommended Supplier: 911 Interpreters Inc. Contract Award Value: $3,338,580 net of all applicable taxes and charges $3,772,596 including HST and all applicable charges $3,397,339 net of HST recoveries Contract is expected to start on September 1, 2022 and end on August 31, 2025. Option Year 1: September 1, 2025 to August 31, 2026 $1,374,820 net of all applicable taxes and charges $1,553,547 including HST and all applicable charges $1,399,017 net of HST recoveries Option Year 2: September 1, 2026 to August 31, 2027 $1,381,060 net of all applicable taxes and charges $1,560,598 including HST and all applicable charges $1,405,367 net of HST recoveries The price per minute remains firm for the duration of the contract including any option years. The total potential contract award including option years identified in this report is $6,886,740 including all applicable taxes and charges. The total potential cost to the City including option years is $6,201,723 net of HST recoveries.

On the agenda

As the city filed it

Solicitation Issued: April 6, 2022 Solicitation Closed: May 5, 2022 Number of Addenda Issued: Three (3) Number of Bids: 6 Table 2: Summary of Bids Received Supplier Name 911 Interpreters Inc. Access Alliance Multicultural Health and Community Services All Languages Ltd CanTalk (Canada) Inc. Language Line Services Inc. Delphic Research* *Supplier didn't meet the minimum of technical scoring and were not able to move to stage 3-Cost of Services. Range of Scores: Evaluations Range of Total Scores for Stage 2 and 3: 73.58- 85.75

Staff recommended

The Acting Chief Procurement Officer recommends that the Bid Award Panel grant authority to award the following contract: Solicitation Number: Request for Proposal, Ariba Document Number Doc 3387891245. Description: For the provision of Real -Time Over the Telephone Interpretation Service for a period of three (3) years, with an option in favour of the City to extend the agreement on the same terms and conditions for an additional term of up to two (2) separate one (1) year periods.

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Note: Should the option(s) be exercised, then the Director of Finance and Administration will request the Chief Procurement Officer to process the renewals under the same terms and conditions. Recommended Supplier: 911 Interpreters Inc. Contract Award Value: $3,338,580 net of all applicable taxes and charges $3,772,596 including HST and all applicable charges $3,397,339 net of HST recoveries Contract is expected to start on September 1, 2022 and end on August 31, 2025. Option Year 1: September 1, 2025 to August 31, 2026 $1,374,820 net of all applicable taxes and charges $1,553,547 including HST and all applicable charges $1,399,017 net of HST recoveries Option Year 2: September 1, 2026 to August 31, 2027 $1,381,060 net of all applicable taxes and charges $1,560,598 including HST and all applicable charges $1,405,367 net of HST recoveries The price per minute remains firm for the duration of the contract including any option years. The total potential contract award including option years identified in this report is $6,886,740 including all applicable taxes and charges. The total potential cost to the City including option years is $6,201,723 net of HST recoveries.

    On the record

    The item as the City filed it

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