Toronto Parking Authority Human Resources Matters - Update: 2018 Employee Engagement Survey

Based on the results from the 2018 Employee Engagement Survey, TPA developed action plans at the departmental and organizational levels. At the organizational level, for 2019, TPA identified key initiatives focused on culture and transformation: - Launched employee engagement initiatives to improve internal communications and develop leadership. These initiatives included the expansion of communications channels and informal employee discussion groups, enabling learning opportunities for employees and leadership/management training. - Introduced a new performance management system supporting leadership development and project management capabilities. These initiatives are well underway and will continue into 2020. Going forward, the results of the Employee Engagement Survey will continue to be used to focus TPA's efforts on building an engaged, high-performing, adaptive, and productive workforce to meet TPA's current and future needs.