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Bid Award Panel · 2024-06-19 · 2024.BA84.1

The filed record

Award of Doc3912436267 to FrontDesk Queue Management Systems Inc., for the Appointment Booking SAAS Platform Subscription and Associated Optional Hardware for Technology Services

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The decision

2024-06-19 · Bid Award Panel · adopted

As filed

The Bid Award Panel adopted the following: 1. Bid Award Panel grant authority to award the contract in accordance with the Contract Details set out in the report (June 13, 2024) from the Chief Procurement Officer: Solicitation Number: Request for Proposal Doc3912436267 Description: For procurement of Appointment Booking SAAS Platform Subscription and Associated Optional Hardware Such As Smart Kiosks, Media PCs and Monitors for the term of five years.

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Recommended Supplier: FrontDesk Queue Management Systems Inc. Contract Award Value: $1,130,223 net of all applicable taxes and charges $1,277,152 including Harmonized Sales Tax and all applicable charges $1,150,115 net of Harmonized Sales Tax recoveries Contract is expected to start on September 1, 2024 and end on August 31, 2029.

On the agenda

As the city filed it

Solicitation Issued: September 8, 2023 Solicitation Closed: October 13, 2023 Number of Addenda Issued: Three (3) Number of Bids: Three (3) Table 2: Summary of Bids Received. Supplier Name FRONTDESK QUEUE MANAGEMENT SYSTEMS INC J|S BROD PRIVATE LIMITED W3CARE TECHNOLOGIES PRIVATE LIMITED Range of Scores: 97 to 45

Staff recommended

The Chief Procurement Officer recommends that the Bid Award Panel grant authority to award the following contract: Solicitation Number: Request for Proposal Doc3912436267 Description: For procurement of Appointment Booking SAAS Platform Subscription and Associated Optional Hardware Such As Smart Kiosks, Media PCs and Monitors for the term of five years. Recommended Supplier: FrontDesk Queue Management Systems Inc. Contract

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Award Value: $1,130,223 net of all applicable taxes and charges $1,277,152 including Harmonized Sales Tax and all applicable charges $1,150,115 net of Harmonized Sales Tax recoveries Contract is expected to start on September 1, 2024 and end on August 31, 2029.

    On the record

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