Award of Doc50780119794 to Ernst & Young LLP for ServiceNow Enterprise Monitoring and Event Management Implementation under the Province of Ontario’s I&IT Solutions Consulting Services Vendor of Record Arrangement Tender 15176 for Technology Services Division

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The decision

2025-07-16 · Bid Award Panel · adopted

As filed

The Bid Award Panel adopted the following: 1. Bid Award Panel grant authority to award the contract in accordance with the Contract Details set out in the report (July 10, 2025) from the Chief Procurement Officer: Solicitation Number: Request for Services Doc 50780119794 Description: For the purchase of professional services for ServiceNow enterprise monitoring and event management implementation, under the Province of Ontario's I&IT Solutions Consulting Services Vendor of Record (VOR) Tender 15176, for a period of one (1) year, with options at the City's sole discretion to extend the agreement on the same terms and conditions for an additional term of up to six (6) months.

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Should the option be exercised, then the Chief Technology Officer will request the Chief Procurement Officer to process the renewal under the same terms and conditions. Recommended Supplier: Ernst & Young LLP Contract Award Value: $ 599,000 net of all applicable taxes and charges $ 676,870 including HST and all applicable charges $ 609,542 net of HST recoveries Contract is expected to start on September 1, 2025 and end on August 31, 2026.

On the agenda

As the city filed it

Solicitation Issued: March 19, 2025 Solicitation Closed: April 23, 2025 Number of Addenda Issued: Two (2) Number of Bids: Two (2) Table 2: Summary of Bids Received including bid price Supplier Name Bid Price (excluding HST) Ernst & Young LLP $599,000.00* Bell Canada** * Bid Price includes initial term plus additional term of up to six (6) months ** Bell Canada did not meet thresholds set out in the Rated Requirements section of the RFS

Staff recommended

The Chief Procurement Officer recommends that the Bid Award Panel grant authority to award the following contract: Solicitation Number: Request for Services Doc 50780119794 Description: For the purchase of professional services for ServiceNow enterprise monitoring and event management implementation, under the Province of Ontario's I&IT Solutions Consulting Services Vendor of Record (VOR) Tender 15176, for a period of one (1) year, with options at the City's sole discretion to extend the agreement on the same terms and conditions for an additional term of up to six (6) months.

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On the record

The item as the City filed it

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